Quality Improvement

Challengers offers a number of courses that can help you in your quality improvements to your company and products.

Just in Time (JIT)

The Just-In-Time manufacturing philosophy is being adopted by manufacturing and service industries with ever more enthusiasm to improve quality, reduce work in progress and improve customer satisfaction. The course introduces the concept of JIT and how it can be applied to an organisation.

Key elements include:
    JIT Philosophy
    Supplier Involvement
    Total Quality Control
    Push and Pull Methods
     Kanban System
    Continuous Improvement

Quality - The Essential Advantage

The demands for excellence of both products and services has never been grweater. In order to compete, the quality of what an organisation provides must be right first time, every time. The course aims to provide a practical understanding of the Quality concept and how to apply it within their own organisation..

Key elements include:
    The Importance of Quality
    Agreeing the Performance Standards
    Added Value for Customers
    Writing the Quality Manual
    Quality Chains
    Total Quality Management

Rapid Action Developement (RAD/JAD)

Rapid Action development (RAD), also known as Joint Action Development (JAD) is a project planning technique used to rapidly introduce new systems procedures in areas such as Policy Making, Strategic Planning, IT and Risk Assessment. The course aims to train facilitators in RAD / JAD in order for them to implement change in their own organisations.

Key elements include:
    Application for RAD
    History of the Technique
    When to use RAD / JAD
    Critical Success Factors
    Problem Solving
    Conflict Handling