Manual setup
Please follow the instructions below to set up your internet connection. If you would prefer the connection to be setup automatically please click here.

1. Double-click 'My Computer'

2. Open 'Dial-Up Networking'

3. Double-click the 'Make new connection' icon and follow the instructions.

4. Over-type "My Connection" with the name of the BTinternet package you subscribe to. If you have more than one modem installed, select the one you require the connection to use from the list.

5. Enter the appropriate code and access number. Please note: only use the numbers for the package to which you subscribe. Using the 'wrong' number may result in call charges not given below.

BTinternet for Surf Packages
Daytime: 0845 756 0000 (Calls charged at BT local rates)
Surftime: 0844 040 4005 (no call charges, 6pm - 8am weekdays and all weekend)

BTinternet Anytime
0808 9933001

BTinternet Pay-as-you-go
0845 756 0000
Calls charged at local rates

BTinternet on 128k ISDN (Home Highway)
Access number: 0845 712 8000
128 kbps ISDN access is available on all BTinternet packages. Please note: Calls are charged at local rates and you will be charged for two calls, regardless of the package to which you subscribe.

BTinternet from abroad
Please note: Caller Line Identity (CLI) is required.
CLI is not sent from all countries/hotels. If you experience problems, please contact the telephone provider/hotelier.

International (PSTN): +44 121 478 9200
International (ISDN): +44 121 478 9300

6. Click finish when you are sure you've entered the correct settings.

7. Right click on the new BTinternet icon and select ‘Properties’, click on ‘Server Types’ and remove all ticks in all boxes except TCP/IP, click OK.

8. Finally double-click on the BTinternet icon and insert your username and password.