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Billing Query

Please use this form if you have a non-technical query or request about your BTinternet account, for instance if you wish to change from a monthly to an annual account.

The BTinternet Helpdesk will respond to the e-mail address you have specified in the form.

Contact details

Name:


E-mail:


Contact Telephone Number:


Your mother's maiden name (for security):

Your query/request

Please describe the FULL nature of your query or request. Be as specific as possible.

Send e-mail

Press the Send e-mail button to send this form to the Billing Support Team, or Start again to clear the form.

 

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