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Frequently Asked
Questions: |
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How much experience do ARC Media have in media planning
& buying? |
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What's the difference between ARC Media as an
Advertising Agency and a Marketing Specialist? |
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Do ARC Media do PR
too? |
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I have good relationships with the media I use, will I
still be able to speak to them if I use ARC Media? |
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Are your charges easy to understand - I have been ripped
off before? |
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Can you design my ads for me, and any promotional
literature etc? |
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I need to advertise regionally - can ARC Media help me? |
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If you only charge £180.00 + VAT per year (for admin
etc) how else do you make your money? |
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I have been told that you should charge me a flat
monthly retainer fee, why don't you? |
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How much experience do ARC Media have in media planning
& buying? |
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ARC Media has 29 years
experience of the media world, and are, therefore, more
than capable of providing services such as media
selection, creative work, production and campaign
planning to clients. |
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What's the difference between ARC Media as an
Advertising Agency and a Marketing Specialist? |
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The Chartered
Institute of Marketing defines
Marketing as: “the management process
responsible for identifying, anticipating and
satisfying customer requirements profitably."
and also states that "Marketing is crucial for
business success. Without paying attention to
what it sells, what price it charges, how it
promotes its products, and where it sells them,
no company can survive."
An
Advertising Agency is defined by them as
"..... a service business dedicated to
creating, planning and handling advertising (and
sometimes other forms of promotion) for its
clients - an organisation which specialises in
providing services such as media selection,
creative work, production and campaign planning
to clients"
So an
Advertising Agency needs to be able to
understand and carry out some Marketing
in order to correctly identify your target
market in the media and therefore create a media
plan. A Marketing Specialist needs to be
able to define your market in more ways than an
agency but they do need an Ad Agency who
can implement a media plan that reaches your
target market. Marketing Specialists are
usually PR Specialists too, and this is a
full time job with a whole different set of
skills and contacts than that of an
Advertising Agency.
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Do ARC Media do PR too? |
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Not as a rule NO, we
can, but we prefer not to as PR is a full time job in
itself, with a whole different set of contacts. ARC
Media can assist you in the short term, where there are
short pieces of editorial FREE with your advertising,
but in the long-term you do need a 'proper' PR
Consultant who can target the news pages etc and get you
more exposure. |
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I have good relationships with the media I use, will I
still be able to speak to them if I use ARC Media? |
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YES - ARC Media are a
TRANSPARENT company - we allow our clients direct
access to the media and their sales-people and do not
prevent the media sales-people speaking direct to their
clients as we are transparent and have nothing to hide.
It is ALWAYS the client's choice as to whether they
avail themselves of this or whether they refer the media
directly to ARC Media. |
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Are your charges easy to understand - I have been ripped
off before? |
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YES - We think so
ARC Media - 'Making Life Simple' - We have one
direct charge and that is the ARC Annual Admin Fee of
£180.00 + VAT, payable annually! This contributes to
(but does not fully cover) the cost of our credit
checking facility, voucher copy purchases, postage &
phone calls. All other invoices will be for your
advertising, any ad transmission costs we incur and any
agreed copy creation costs. |
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Can you design my ads for me, and any promotional
literature etc? |
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YES - ARC Media offer
FREE graphic design for 30 days after becoming a client:
ARC Media believe in 'try before you buy'. Graphic
designers can be incredibly expensive charging £25 to
£85 per hour + the cost of proofs and amendments which
just add to it. We have 27 years of ad design experience
as well as a fully qualified graphic designer; with no
need to outsource our graphic design costs are kept low
(from £10.00) and amendments are usually free (depending
on extent naturally, but will start at £10.00 if they
are charged). Unlike many graphic designers we are not
precious the client is always able to get what they
want, obviously we will always give best advice in order
to help you to get the most from your advertising. |
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I need to advertise regionally - can ARC Media help me? |
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YES - ARC Media offers
FREE Regional Research - for up to 3 distinct towns/city
- if you need a more extensive area researched (over
3) the cost will be £10.00 + VAT per town/city. Research
for a whole county, including the 5 highest population
towns or cities is only £25.00 +VAT. These charges have
only recently been introduced due to the increased cost
of the national & regional database we need to use
(£190.00 per month - £2,280.00 per year) to have access
to the best information available for you. |
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If you only charge £180.00 + VAT per year (for admin
etc) how else do you make your money? |
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ALL media owners pay us
a commission of between 10% & 15% for selling the
space in their publications, on-line, on-air,
regionally, nationally (and globally when required).
This is what an agency does, acting as a service to you
and, therefore, a service to the media. However, within
this co-operative relationship between ARC Media, our
clients and the media owners, our clients come first,
taking precedence over any media relationship. If, at
anytime, any form of media does not offer agency
commission to agencies it is ARC
Media who lose out NOT our clients!
As you can see from
other questions (above) we do charge for graphic design,
eventually, but this is very low cost, as is the
extensive regional research facilities we can offer. |
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I have been told that you should charge me a flat
monthly retainer fee, why don't you? |
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Because we don't believe in
making money out of you when you are advertising and we
are earning commission from the media owners; equally we
feel that we should not make money out of you when you
are not advertising. Why should you pay us for doing
nothing? We prefer to keep all our operations and costs
clear and concise so clients never have to wonder what
they are paying for. |
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If you want
to ask ARC Media a question e-mail
info@arcma.co.uk |