Knowledge management

Perhaps the most fundamental aspect is the quest to find the answer to the question what is knowledge, and in particular how does it relate to data, information, understanding and intelligence?

What benefits will be revealed when this question is answered effectively?

Will it help us to identify new ways of communicating and learning, and will it help to solve the information overload problem?

Communication - the vital ingredient in everything that we do. But can we identify more effective methods of communication and what is its role in the following contexts?

• Flows within/across departments, geographically dispersed sites and national boundaries
• Facilitation of communications and decision making between different professionals and agencies

How do we overcome the problems of information overload?

Can we turn this problem around and create an opportunity?

How can employees and professionals keep their knowledge and skills up to date?

What models can we create that will help us to understand knowledge, information and communication more clearly?

What benefits might such a process offer?

How can these findings be used to develop the effective knowledge based systems and technologies of the future?

This theme will focus on the theoretical and practical aspects of knowledge use in all key aspects of everyday life and commerce. It will form the basis for the model based work in the Systems and Tools theme.