Proposals: Services
Services can be delivered
to focus on one, or more, "themes" across a:
The broad themes are
entitled: Knowledge Management; Virtuality (e.g. tele-working); Public Knowledge; and Tools. These
themes cover the major aspects of information and communication technologies from the human perspective.
The strategic aims include:
- managing the information overload challenge of modern competitive
living and working
- identifying opportunities for effective and efficient working practices
- finding effective solutions for access to knowledge whilst protecting the need for privacy; and
- improving the quality of life.
The diagram below outlines
how these objectives and services fit together to give a
comprehensive and integrated range of multi-disciplinary and multi-sector research,
development and evaluation services.
You can choose to participate in as much as you like.
Who are our target
clients?
Key organisations involved
in:
the development and
deployment of information, communication and knowledge
based systems
using information,
communication and knowledge based applications
setting standards
for knowledge management
determining social,
economic, environmental, legal and governmental visions,
policies and guidelines.
These include leading and
innovative IT development companies (and standards bodies);
providers of information such as the media and Internet service
companies; end users of information (advantaged and not so
advantaged); researchers and academics; educational institutions;
providers of primary and secondary health care; lawyers; and
local, regional, national and European government bodies.

Opportunities: EU IST Programme
European Union: Information Society Technologies (IST) Programme
The EU's Fifth Framework or
IST
Programme presents significant
opportunities for the Knowledge Network and our clients. We can
develop proposals for our own (demonstration) projects and/or
collaborate with others.
Themes
The IST Programme makes
reference to the use of "themes" that may consider a
specific aspect across a range of projects. For example, we can
provide the following services.
Themes
(as described
elsewhere on this Web site)
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Knowledge Network Activities
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Objectives of
the IST Programme
(extracts)
|
| Knowledge
Management |
Research and identify the issues
associated with managing and acquiring knowledge. Focus
on particular sectors and users and their challenges and
opportunities (e.g. education).
Provide recommendations for effective knowledge
management models, systems, policies and procedures (best practice).
|
Management and integration of
workflow... An important research
dimension will be new socio-economic and technological
models for representing information, knowledge
and know-how. The work will address both
applications-oriented research, focusing on publishing,
audiovisual, culture and education and training and
generic research in language and content technologies for
all applications areas, and will include validation,
take-up, concertation and standards.
Mastering information: rich descriptive
models of digital information content, covering all media
types and supporting all human senses, in addition to
spatial and temporal aspects.
Information management systems: new
organisation and management methods for multimedia
information sources: work will explore advanced
techniques for data warehousing integrating access
control mechanisms, quality assurance, integrity control
and technical protection of multimedia
"fragments"; information categorisation,
labelling and filtering enabling selective information
retrieval and filtering (including for the control of
illegal and harmful content).
Methods and tools for intelligence and
knowledge sharing.
Information management methods.
Generic Research and Development of Technologies
... knowledge
technologies (covering technologies for the
representation, creation and handling of knowledge) ...
|
| Virtuality |
Determine the scope, participants
and objectives of our virtual applications. Procure the
virtual tool set.
Establish standards, procedures, skills and best practice.
|
Flexible, mobile and remote working
methods and tools. Work will
focus on enabling, validating and demonstrating
competitive, flexible and human-centred work methods and
organisation, including in administrations and non-profit
organisations, by means of an integrated approach to the
combination of business process and work organisation,
human resource management, and information society
technologies, informed by socio-economic and legal
requirements analysis and considerations of the global
context and actual business practice. It will address the
needs of workers, enterprises and consumers alike.
Best-practice pilots and scaleable demonstrations,
together with dissemination actions to stimulate broad
experimentation and adoption will be major features of
the work.
Work methods: telework and networked
cooperative working; mobile working; simulation- and
virtual-reality-based methods, for both individual and
collaborative working; entrepreneurship and portfolio
working; organisation: integrating new or re-engineered
work methods and structures in all sectors, including
administrations, taking into account existing practices;
agile, extended, virtual enterprises and networks of
individuals ... organisational methodologies, including
benchmarking and scenario planning; transformation
methods and change and risk management...
|
| Public
Knowledge |
Conduct research (on existing policies, opinions, issues,
working and educational practices, etc.). Collaborate.
Monitor and evaluate the impact of ICT trials on society, education, etc.
Research and review technological development trends
to forecast the vision (the technological opportunities).
Predict its impact on: policy,
law, government, socio-economics, education, working
practices, etc.
|
Social objectives: employment, quality
of life, environment. Economic development. Addressing the requirements and concerns of
Europes enterprises, workers and consumers the
objective is to enable both individuals and organisations
to innovate and be more effective and efficient in their
work and business, whilst at the same time improving the
quality of the individuals working life.
It will take account of the ageing
population and the necessity to remove discriminating
factors, such as gender bias, and the need to contribute
to increasing resource efficiency and reducing
environmental impact.
Particular attention will be paid to
ensuring that the "innovation dimension" is
actively addressed, and to stimulating and supporting the
participation of SMEs, so as to contribute to the
effective take-up of research results for economic and
societal benefit.
... the usability and acceptability of
new services, including the security and privacy of
information and the socio-economic and ethical aspects.
... socio-economic issues (including
the necessary statistical methods and tools): analysis of
change; human resources and training; human factors ...
[Significant references to education
too - see the table below.]
Support for the
dissemination, promotion and exploitation of [project /
programme] results, through a variety of mechanisms
including publications, technology transfer networks and
innovation activities.
Training activities
related to the RTD activities covered by the programme,
addressing both researchers and users.
Analyses of the
socio-economic consequences associated with information
society technologies developments.
Support for exchanges
of information, conferences, seminars, workshops or other
scientific or technical meetings and the management of
clustered RTD activities.
|
| Tools |
Identify and recruit the leaders of
technological developments. Provide usability and
ergonomics recommendations.
Test, evaluate and report on the effectiveness and
suitability of new technologies.
|
... usability and ergonomics ... This includes protecting information integrity,
managing intellectual property rights, enhancing privacy
and techniques for combating computer crime.
Information access, filtering, analysis
and handling. Work will focus on advanced technologies
for the management of information content to empower the
user to select, receive and manipulate (in a manner that
respects the users right to privacy) only that
information required when faced with an ever increasing
range of heterogeneous sources. Improvements in the key
functionalities of large-scale multimedia asset
management systems (including the evolution of the
World-Wide Web) will support the cost effective delivery
of information services and their usage.
Mastering information: rich descriptive
models of digital information content, covering all media
types and supporting all human senses, in addition to
spatial and temporal aspects; associated tools to enable
users to develop information profiles, possibly based on
vague concepts and enabled via personalised agents;
radically new cognitive relations between the system and
users via individualised metaphors or visualisation
techniques.
Measures in support of
standardisation and other measures aimed at usability,
interoperability and dependability of information and
communication technologies, systems applications and
services.
|
Some of the above IST objectives are relevant
to more than one theme. However, for conciseness they have only
been allocated to one theme in the table above. Similarly for the
table below.
Demonstration Project
In addition to themes above, we can also
provide our own demonstration projects, which can address the
following objectives of the IST Programme. [Or is it a
"take-up" project? Different levels of EU funding may
apply.]
Knowledge Network Activities
|
Objectives of
the IST Programme
(extracts)
|
| Set objectives and develop plans
and specifications. Identify and recruit participants.
Provide (multimedia) content.
Build infrastructure, systems and applications.
Develop skills and enhanced working practices.
Deliver services.
Monitor and evaluate.
Disseminate results.
|
"Digital
sites" City/Region and "Digital
communities" rural, etc. Work will target the
quantitative and qualitative benefits that information
society technologies offer in all industrial and societal
activities, from more competitive methods of working and
doing business to higher-quality, lower-cost general
interest services or new forms of leisure and
entertainment.
Flexible, mobile and remote working
methods and tools.
Best-practice pilots
and scaleable demonstrations, together with dissemination
actions to stimulate broad experimentation and adoption
will be major features of the work.
... personalising
content delivery (via push or pull
technologies), by cost-effective content packaging,
advertising and transactions, customer profiling and
individualised design and presentation (in a manner that
respects the users right to privacy); exploring the
limits between domain-specific and domain-independent
content; the work will be complemented by take-up actions
including validations and assessments, together with
first-user actions and other best-practice initiatives...
Education and
training. Work will aim at providing the EU with
a blueprint for a seamless and cost-effective
implementation of advanced technologies for enhancing
both education and training systems. This work will focus
on the common needs of different teaching and learning
processes, on new approaches to lifelong learning, and on
innovative ways of integrating multimedia pedagogic
material.
... improving the
learning process through more autonomous and more
individualised learning: work will include local learner
support, peer learning, remote tutoring,
curriculum/course design systems, and accreditation
systems; developing higher quality learning material by
improving the quality of the content itself, the embedded
pedagogical or didactic approaches, and the adaptability
to learner needs: work will address new instructional
design tools, learner modelling techniques, modelling
methods for knowledge transfer, as well as learning
ergonomics, and will cover content ranging from simple
hypermedia to advanced simulations; broadening access to
learning resources and services for all: work will
address common platforms allowing full access to services
across heterogeneous networks, including harmonised
identification and retrieval of knowledge resources.
take-up measures,
including trials, best practice actions, first user
actions, assessment and qualification actions and other
actions aimed at stimulating broad take-up, particularly
in SMEs, and encouraging innovation
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Further information and elaboration on the
above proposals can be provided by Acro Logic.
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