Analysis in a number of business sectors has shown that the cost of definition and delivery of a project or programme is almost always less than half (and typically about 30%) of the lifecycle cost – in which ongoing maintenance and operational support are taken into account.

APK Associates have provided lifecycle management consultancy and support, as well as hands-on management of delivery, to a number of businesses. These businesses have benefited from an increased focus, early in the activity, on operational acceptance and planning. This has resulted in greater co-operation between delivery and operational teams as well as improvements in delivery quality, predictability and cost-effectiveness.