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REF NO:H1447



Sir/Ma'am

I would like to know if you could assist me with placement in hospitality sector in the United States or Canada. I am an Indian citizen with excellent credentials etc.

Please let me know of your terms and conditions while you extend your service.

Regards.

Enclosed : Resume


OBJECTIVE To join a hospitality operation at a managerial level of responsibility.

AVAILABLE Immediately . Willing to travel and relocate.

EDUCATION

Nov 1995
Servsafe, The Educational Foundation of the National Restaurant Association, 250 South Wacker Drive, Suite 1400, Chicago, Illinois, USA.
Course content comprised of analyzing and developing the Hazard Analysis Critical Control Point food safety system, purchasing, receiving and storage, maintaining sanitary facilities and keeping food safe during preparation and service.

Nov 1995
Management Skills Seminar, Friday's Hospitality World-wide Inc., 7540 LBJ Freeway, Suite 100, Dallas, Texas, USA.
Course content comprised of managing the guest experience,focusing on financial results, productivity and labor, leadership values and philosophy, motivation, recognition and providing the right work environment.

Aug 1993
Bachelor of Applied Science in Hospitality Administration, New Hampshire College, USA.
Course content comprised of Strategic Management, Case studies and presentations, Law, Economics, Psychology, Consumer Behavior, Electives, etc. An academic Grade Point Average of more than 3.5 on a scale of 4.0, placed me on the Presidential List.

Jun 1992
Diploma in Computer Applications and Programming, International School for Computer Technology, New Delhi, India.
Course content comprised of Fundamentals, MS-DOS, BASIC, COBOL, WordStar, WordPerfect, dBase-III, PC-Tools, NDD, Fox-Pro, Fox Graph, Systems Analysis & Design. Proficient in Windows '95, Excel, Word, Shawman's Restaurant Accounting system and Personnel Management System.

May 1991
Diploma in Hotel Management, Institute of Hotel Management Catering Technology and Applied Nutrition, New Delhi, India.
Course content comprised of food and beverage management, studying all major departments. i.e. accommodation operations, front office systems, maintenance, kitchen and F&B, accounting procedures, communication etc.

Apr 1988
Bachelor of Arts, Meerut University, India.
My subjects comprised of English, political science and sociology and I achieved a 2nd Division.


WORK HISTORY

Since Dec '95
Store Manager at CONFIDENTIAL, New Delhi.
Responsible for sourcing all products in a new restaurant of its kind, developing organizational policies and procedures, inducting new employees, conducting presentations and recruitment, preparing training plans, Management Information Systems related to all daily operations and payroll, implementing marketing promotions, managing the guest and the employee experience.

Jul '95 to Nov '95
Manager-in-Training, CONFIDENTIAL, Texas, USA.
Worked in all Front-of-the-House and Back-of-the-House positions, acquired requisite skills for conducting start-of-day and end-of-day at the Store, restaurant accounting procedures, scheduling labor cost-efficiently, conducting orientation and training of new associates, inventory control and recipe adherence.

Feb '94 to Jun '95
Assistant Manager, Training at CONFIDENTIAL, New Delhi.
Responsible for developing and implementing training programs for front line staff, supervisors and Managers.

Aug '92 to May '93
Management Intern Trainee at CONFIDENTIAL, Nebraska, United States.
Cross-trained in all departments. Completed my Quality Certified Trainer's Requisites, trained new employees, participated in orientation modules, departmental representative for the seminar on Total Quality Management III.

Dec '91 to Jun '92
Assistant Manager, Front Office Dept., CONFIDENTIAL, India.
Responsible for forecasts, reservations, accommodation operations, daily summaries and hiring new personnel.

Jul '91 to Aug '91
Consultant to CONFIDENTIAL, India.
Inspected and evaluated all key operations at this 50 suites' property. Worked with the General Manager and designed a new system for Food & Beverage controls.

Oct '88 to Mar '91
Industrial Internship Trainee, CONFIDENTIAL, India.
Cross trained at front office, kitchen and F&B departments at one of the best beach resorts in Asia.

Jul '86 to Jul '88
Steward, CONFIDENTIAL, India.
Responsible for the Isfahan coffee shop bar for a year, developed new inventory control procedures. After a comprehensive training program, I finished at the top of my class. I was sent on deputation to train new personnel and start F&B operational procedures at two new properties of the Taj chain of Hotels.

INTERESTS
Surfing the net, gardening, tennis, golf, racquet-ball, music, dance, photography, travelling and reading.

REFERENCES
Furnished on request



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