I would like to know if you could assist me with placement in hospitality
sector in the United States or Canada. I am an Indian citizen with
excellent credentials etc.
Please let me know of your terms and conditions while you extend your
service.
Regards.
Enclosed : Resume
OBJECTIVE To join a hospitality operation at a managerial level of
responsibility.
AVAILABLE Immediately . Willing to travel and relocate.
EDUCATION
Nov 1995
Servsafe, The Educational Foundation of the National Restaurant
Association, 250 South Wacker Drive, Suite 1400, Chicago, Illinois, USA.
Course content comprised of analyzing and developing the Hazard Analysis
Critical Control Point food safety system, purchasing, receiving and
storage, maintaining sanitary facilities and keeping food safe during
preparation and service.
Nov 1995
Management Skills Seminar, Friday's Hospitality World-wide Inc., 7540 LBJ
Freeway, Suite 100, Dallas, Texas, USA. Course content comprised of
managing the guest experience,focusing on financial results, productivity
and labor, leadership values and philosophy, motivation, recognition and
providing the right work environment.
Aug 1993
Bachelor of Applied Science in Hospitality Administration, New Hampshire
College, USA. Course content comprised of Strategic Management, Case
studies and presentations, Law, Economics, Psychology, Consumer Behavior,
Electives, etc. An academic Grade Point Average of more than 3.5 on a scale
of 4.0, placed me on the Presidential List.
Jun 1992
Diploma in Computer Applications and Programming, International School for
Computer Technology, New Delhi, India. Course content comprised of
Fundamentals, MS-DOS, BASIC, COBOL, WordStar, WordPerfect, dBase-III,
PC-Tools, NDD, Fox-Pro, Fox Graph, Systems Analysis & Design. Proficient
in Windows '95, Excel, Word, Shawman's Restaurant Accounting system and
Personnel Management System.
May 1991
Diploma in Hotel Management, Institute of Hotel Management Catering
Technology and Applied Nutrition, New Delhi, India. Course content
comprised of food and beverage management, studying all major departments.
i.e. accommodation operations, front office systems, maintenance, kitchen
and F&B, accounting procedures, communication etc.
Apr 1988
Bachelor of Arts, Meerut University, India. My subjects comprised of
English, political science and sociology and I achieved a 2nd Division.
WORK HISTORY
Since Dec '95
Store Manager at , New Delhi. Responsible for
sourcing all products in a new restaurant of its kind, developing
organizational policies and procedures, inducting new employees, conducting
presentations and recruitment, preparing training plans, Management
Information Systems related to all daily operations and payroll,
implementing marketing promotions, managing the guest and the employee
experience.
Jul '95 to Nov '95
Manager-in-Training, , Texas, USA. Worked
in all Front-of-the-House and Back-of-the-House positions, acquired
requisite skills for conducting start-of-day and end-of-day at the Store,
restaurant accounting procedures, scheduling labor cost-efficiently,
conducting orientation and training of new associates, inventory control
and recipe adherence.
Feb '94 to Jun '95
Assistant Manager, Training at , New
Delhi. Responsible for developing and implementing training programs for
front line staff, supervisors and Managers.
Aug '92 to May '93
Management Intern Trainee at , Nebraska,
United States. Cross-trained in all departments. Completed my Quality
Certified Trainer's Requisites, trained new employees, participated in
orientation modules, departmental representative for the seminar on Total
Quality Management III.
Dec '91 to Jun '92
Assistant Manager, Front Office Dept., , India.
Responsible for forecasts, reservations, accommodation operations, daily
summaries and hiring new personnel.
Jul '91 to Aug '91
Consultant to , India. Inspected and evaluated
all key operations at this 50 suites' property. Worked with the General
Manager and designed a new system for Food & Beverage controls.
Oct '88 to Mar '91
Industrial Internship Trainee, , India. Cross trained at front office, kitchen and F&B
departments at one of the best beach resorts in Asia.
Jul '86 to Jul '88
Steward, , India. Responsible for
the Isfahan coffee shop bar for a year, developed new inventory control
procedures. After a comprehensive training program, I finished at the top
of my class. I was sent on deputation to train new personnel and start F&B
operational procedures at two new properties of the Taj chain of Hotels.
INTERESTS
Surfing the net, gardening, tennis, golf, racquet-ball, music, dance,
photography, travelling and reading.