I have 11 years experience in the IT industry and am now looking for a move
away from management and into recruitment. Obviously I do not have current
experience, but if the CV is of any interest to you, please contact me on
either my home or work number.
Current Employment
Employer:
Dates: 1988 - present
Position: Project Office Manager ( Aug 1997 - present)
Processing Services Manager (1991 - July 1997)
Production Team Leader (1988 - 1991)
As Project Office Manager, I am currently responsible for the day to day management and co-ordination of the Year 2000 Project, and for ensuring that the Programme Management Office and Year 2000 senior management are kept up to date of overall progress.
Duties include :
· Carrying out detailed task planning and progress reporting of Local Office Project Office activities.
· Reviewing and checking progress against baselined plans resolving any issues necessary and reporting exceptions to the Programme Office.
· Day to day management of the individual members of the Local Office Project Office.
· Ensuring regular communication between the Local Office Project Office and other parts of the IMS International Year 2000 programme.
Processing Services Manager principal accountabilities were as follows:
Ensuring that all existing business targets were constantly met.
· Responsible for successful updating of 20 + mainframe databases and 200 + PC databases, covering around 50 countries. Team also perform daily customer billing updates and production of various publications. Number of mainframe batch jobs processed is between approx. 13,000 & 18,000 per month.
· Promoted to this position in 1991, when I was given responsibility for the production development function in addition to day - to -day production.
Producing an effective work force within existing budgets and head counts by recruiting, retaining, motivating and training staff.
· Team currently stands at twenty people. Four of these were direct reports for whom I performed all aspects of personnel management, including performance reviews, training, counselling and salary recommendations. Welfare of whole team a major consideration and through hands-off but supportive management I maintained both high productivity and extremely low staff turnover.
Monitoring the success of existing working practices, ensuring changes were made when necessary and establishing new methods and procedures as and when required.
· Introduced the first shift system in 1988 which greatly helped to improve throughput. At the time work flow was poor and database update statistics unsatisfactory. Within one update period (3 months), total processed had doubled to a record level, and was again beaten the following period. Since then the trend has been upwards with each of the last three production cycles setting records.
· In 1993 I was also made responsible for the DASD and security administration functions for the London site. Through merging this team into production development we now have skilled support and back-up for change control, security and DASD administration and have been able to re-skill 'stale' associates into new areas.
Preparing budgets and planning resources necessary to provide all services supplied by Processing Services and to operate within the constraints of the agreed budget.
· Budgetary control for the whole group. Cost centre was divided into six functional cost centres. For 1997, the budget currently stands at £1,420,000. For last three years I came in under budget, largely through close cost control.
'Selling' of Processing Services as an effective provider of production services. This included preparing quotes for any interested party, agreeing terms and finally planning and implementing the agreed service.
· In 1991 tendered for a database production service for IMS France. Production system was based around in-house software. Selected as test site and following success of this test received contract. By the end of 1991 this service had also been rolled out to our UK office and by end of 1992, six databases were in production. The group now produces over 200 databases for a variety of internal and international customers with revenues exceeding £4M per annum and requires three full-time employees purely for roll-out and support.
Formulating and agreeing Service Level Agreements with Processing Services customers in respect of database loading.
· I introduced our first service level agreements in 1992. This was with the UK local office and covered updating of certain datatypes on once national database. Following the success of this, I negotiated agreements with several other customers and SLA's have now been rolled out across all of our IMS national database customers for all update types.
Skills:
Managerial: Budget planning and control, Staff appraisal and review, Recruitment, Counselling,
Communication/Presentations, Negotiation..
Technical: MVS, JCL, TSO/E, ISPF, CA-7 & 11, IBM Utilities, Idcams, DASD management (DMS currently used), fundamentals of client/server architecture, change control, security.
DOS, Windows 3.1, MS Office, Dataview (in-house product)
Other: Planning / pricing / selling services.
Training Received:
Client/Server Computing
Understanding Unix & Open Systems (Seminar)
Unix Fundamentals
COS Manager/Easetask
Network Primer
'C' Primer
Introduction to SQL (Sybase)
Fast Track to Sybase
Introduction to Word 6.0 for Windows
Introduction to Windows 3.1
Introduction to Lotus 123 (DOS)
Introduction to DOS
Introduction to Wordperfect for DOS
CA-7
CA-11 The Change Leader (D&B management training programme)
Core Management (D&B management training programme)
Presentation Skills for Managers
'Powertalk' - communications skills (Seminar)
Recruitment Interviewing
Time Management
Performance & Development Reviewing (appraisals)
Job Grading
Successful Management in Computing
Communication Skills
Professional Report Writing
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Previous Employment
Employer:
Dates: May 1988 - August 1988
Position: Operations Analyst
Working as part of a team, solving problems for batch systems using JCL, utilities, TSO, Idcams.
Also worked as operations representative on project team and was responsible for JCL coding (in line with company standards).
Reason for leaving: Good offer for management position from previous employer. Also very poor direction from management at Texaco - job was far less defined than I had expected.
Working as part of a team, solving problems for batch using JCL, utilities, TSO, Idcams. Controlling jobs / job streams via CA-7 & 11.
Joined at time of migration from agency-run Univac to company-owned IBM 3084. I was primary point of contact for management during initial test production runs whilst other group members continued to work on 'live' Univac systems. On going live on the IBM I was seen from then on seen as the production control expert, mainly due to my previous IBM production experience and my work at IMS during the testing phase.
Skills: MVS, TSO/E, ISPF, CA-7 & 11, IBM Utilities, Idcams
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Employer:
Dates: March 1985 - October 1986
Position: Trainee Data Controller/Data Controller
First IT position. Working as part of a team running production batch work. Following initial training was made responsible for all batch work for accounts department.
Duties included scheduling work, fixing errors, splitting and distributing printed reports, investigating user problems.
Skills: JCL, Wylbur, TSO (all mainframe)
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1980 - 1985
On leaving 6th form college I took various full-time positions before deciding to pursue a career
in IT.
Jobs included high street banking, motorcycle despatch and working in a video duplication plant.
