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REF NO:RC1275





I am moving to the UK with my wife in March 1998 and I will be Looking for work in the recruitment industry. I have experience in both executive and industrial recruitment and have an extensive amount of management experience.

I would be interested in any information you have or on meeting with you when we arrive in the UK.

Thanks for your help.



EDUCATION: Matriculation: Christies Beach High School, South Australia

Bachelor of Science: Flinders University

OTHER COURSES:
Australian Institute of Management
Managing a Sales Team
Logistics Management
Problem Solving and Decision Making

Mayne Nickless
Management Fundamentals
Train the Trainer
Management Development
Sales Management/Major Account Management
Finance for non-Financial Managers
Strategic Planning
Quality in a Service Organisation

INTERESTS: Bushwalking, Cricket and Reading

MEMBERSHIPS: Customer Service Association
Australian Institute of Management

KEY SKILLS AND ABILITIES

· Strong Sales Management abilities with a customer driven focus

· Excellent Recruitment Skills including ability to conduct high level search assignments

· Able to develop strategic sales and marketing plans in line with company goals

· Good negotiating skills at senior levels

· Deal with I.R./E.R. issues and negotiate Enterprise Agreements

· Lateral thinker with the ability to come with innovative solutions to customers' problems

· Strong leadership skills, ability to promote a vision and motivate others to act

· Able to look at long term needs of an organisation rather than short term gains


Career History

Mar '97-Mar '98: CONFIDENTIAL

Position: Queensland Manager

Overview CONFIDENTIAL are a Human Resource Consultancy providing recruitment, contracting outplacement and training services to technology based organisations.

Key Responsibilities

- Establish a Queensland office and recruit consulting staff for our key market segments

- Set up a database of suitably qualified contractors for both internal and external use

- Market our services to potential clients in the Government, manufacturing, Telecommunications and Logistics sectors

- Provide recruitment and outplacement services to clients

- Project manage large recruitment exercises on behalf of our clients

- Achieve Revenue and profit targets


PREVIOUS POSITIONS:

July '95 - Mar '97: CONFIDENTIAL

POSITION: Queensland Manager

OVERVIEW CONFIDENTIAL is a specialist Industrial Recruitment company encompassing both contract labour and permanent placement. It services manufacturing, transport food and other industries.

KEY RESPONSIBILITIES

- Develop and implement systems to ensure a quality service is provided to clients

- Re-focus the branch to grow business to budgeted levels and attain acceptable profit levels

- Recruit and train staff in key areas

- Gain new major accounts at acceptable margins

- Implement competency based recruitment and aptitude testing to assist in the improvement of candidate quality

Oct '87 - Jun '95 CONFIDENTIAL


Jan '95 - Jun '95 CONFIDENTIAL

Position Held: Qld Sales Manager

OVERVIEW CONFIDENTIAL is Australia's largest road express transport company. Queensland has 8 branches and over 200 employees. The sales team consists of 14 staff based in both Brisbane and key country locations.

KEY RESPONSIBILITIES:

- Re direct the Sales Team to ensure revenue quality was improved without missing the overall revenue targets for each branch.

- Develop and implement a Sales Strategy for Queensland consistent with National strategy.

- Develop training program for sales team

- Negotiate Enterprise Agreement with ASU

- Prepare revenue budgets for all 8 Queensland branches in conjunction with branch managers.

- Manage and coach Queensland sales team including those located in country areas

Mar '93 to Dec '94 CONFIDENTIAL

Position Held: Vic/Tas Sales and Customer Service Manager

OVERVIEW CONFIDENTIAL was formed by merging CONFIDENTIAL and CONFIDENTIAL in '93.The combined business had over 400 employees, 12 branches and 4,500 customers. The sales and customer service team consisted of 20 people.

KEY RESPONSIBILITIES:

- To assist in the integration of CONFIDENTIAL and in a manner that improved customer service and company profitability whilst minimising customer loss.

- To ensure we retained The Overnighters Key customers as well as key staff.

- To implement the Continuous Service Improvement strategies in the Sales and Customer service area

- To increase the quality of revenue of the top 200 customers to improve company profitability

- To implement training programmes to ensure the sales team had the necessary skills to achieve the company's goals.

Oct ,87 to Mar '93 CONFIDENTIAL

Position Held: State Manager - Victoria

OVERVIEW CONFIDENTIAL was an express transport company specialising in the publishing, automotive and high value consumer goods area. It had a staff of 120 and a turnover of $12 million.

KEY RESPONSIBILITIES:

- To manage the resources of the Victorian operation to ensure we provided a cost effective quality service for our customers, develop our employees and produce an above average return for the shareholders

- Implement OH&S programmes to ensure operate in an environment that is safe for all employees

- Develop a TQM approach to the business through implementing Continuous Service Improvement.

- Develop and implement strategies that will enable The Overnighters to continue to improve service and profitability.


(Nov '90 - Mar '92)
Position Held: National Sales Manager


KEY RESPONSIBILITIES:

- To develop a national sales strategy aiming for long term growth including a major account management plan

- Ensure that the training systems we utilised would enable the sales teams to meet the companies goals

- Develop an incentive scheme that rewarded our teams for both gaining new business and developing existing business

- Train and develop sales managers to the highest standard in professional management and selling skills

Position Held: Victorian Sales Manager
(Oct '87 to Oct '89)

KEY RESPONSIBILITIES:

- Train and develop the existing sales staff, re-establishing targets and ensure new business budgets were met.

- Assist the State Manager in formulating the strategy and budgets for Victoria.

- Develop a portfolio of major accounts.

- Recruit and train new sales people as required.

- Gain new major accounts.

- Develop an account analysis program to ensure all accounts were profitable.


OTHER POSITIONS:


Jan '85 to Oct '87: CONFIDENTIAL

Position Held: Victorian Sales Manager


Jun '83 to Jan '85 CONFIDENTIAL

Position Held: Major Account Executive


Oct '79 to Jun '83 CONFIDENTIAL

Position Held: Various positions from Sales Representative to Sales Manager

Sep '77 to Sep '79 CONFIDENTIAL

Position Held: Administration Officer




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