COMPLAINTS PROCEDURE for BlackoVillage.com

This service is brought to you by Atpendlehill.com

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Atpendlehill.com (trading as "Atpendlehill") is committed to providing a quality service.
However, in the event that you have a complaint in relation to any of the services that make up the BlackoVillage service you should follow the procedure detailed below.

You should note that Atpendlehill will investigate any complaints in relation to the helpldesk
(supplied by Bravenet Services) on your behalf.

Please contact us directly and your complaint will receive a prompt reply: email: manager@Atpendlehill.com

Your complaint will be investigated fully by the customer relations team

at Atpendlehill.

If you are not satisfied with the way your complaint has been handled, you may ask for the complaint to be referred to the Managing Director of Atpendlehill.com