Mandy Nichola Biggs


Address: 1,St.Lawrence Close, Knowle,
Solihull, West Midlands, B93 0EU
Telephone No (home): 01564 779051
Mobile No: 07773226174
Email Address mandy.biggs@btinternet.com

Profile

A Project Administrator/Web Designer in the E-Commerce industry, responsible for the installation and support of web based software to the Motor Trade.
A Forecasting and Analysis Manager in Inventory Management in the Logistics Business Area, who has had responsibility for a team of people and who successfully led the user side of 2 Strategic Systems developments.
Additionally, an experienced Senior Systems Analyst and Project Leader covering support and development of key Business systems. An enthusiastic and committed professional who likes to provide a quality service.
Proven analytical, design, problem solving and project planning skills, including the ability to lead projects through the full project life cycle. A total of 10 year's experience in Industry with experience of major project work in a multinational company.



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Summary of Skills

Qualifications:
extra info...
BSc(Hons) Business and Administration. First Class.
(Quantitative Methods option)
3 'A' levels (Pure Mathematics with Statistics, Geography, German),
10 'O' levels
Hardware: IBM mainframe, PC's (stand alone and LAN), AS400
Operating System: IMS, ISPF/TSO, Windows, LINUX
Languages: HTML, PHP, MYSQL. Understanding of COBOL, JCL, LOTUS, FOXPRO (User queries). Have used PL/1, SAS, SQL and QMF early in my career.
Programmed in FORTRAN at University.
Software: WORD, EXCEL, POWERPOINT, PROJECT, DREAMWEAVER, PHOTOSHOP,
PAINT SHOP PRO, OUTLOOK, FLASH, DIRECTOR, PMW, SUPERCALC,
ASI Simulation software.
Special Skills:
Fully trained Systems Analyst, familiar with hierarchical and relational database design and structured methodology. Multi-site Systems Development on IBM mainframe. Project Management. Managerial skills. Forecasting and Analysis/Simulation, Systems training, presentations and customer support. Web Design and development.
Miscellaneous Skills: Full, clean driving licence. Account Management. Office Administration.
Application Areas: Software Development, Inventory Management, Purchasing and Supply, Warehousing and Distribution. Manufacturing.
Business Areas: Logistics, Manufacturing, E-Commerce.

 


 

Career Details

Jan 2003 - present            Motoring4 Ltd - Project Administrator / Web Design (part time)
Responsible for the installation and support of web based software to the Motor Trade. Predominantly a client-facing role. Development of front-end web sites for clients. Enhancements and modifications to company systems and database. Telephone support and telephone training to customers. Preparation of User Documentation. General office administration.
Applications: E-Commerce Parts Supply chain
Hardware/Software: APACHE, PHP, MYSQL, HTML, DREAMWEAVER, GRAPHICS PACKAGES

March 1995 - Dec 2002     Career Break
Held a number of voluntary positions in the local community and developed a keen interest in web design and development. My Portfolio of work can be found on www.mytinyisland.co.uk

July 1993 - March 1995    Massey Ferguson - Forecasting and Analysis Manager
Manager of a team consisting of 2 Forecast Analysts and 2 Data Administrators in the Inventory Management department.
Key task was the user development of the Corporate Inventory Planning Systems (IBM mainframe with ASI package). Involved simulations for fine tuning the packaged part of the System, user testing of enhancements and upgrades to the system, plus investigations into the implementation of other sites and onto other platforms. Handled the Account for the Systems package/ consultancy.
Role also covered management of Inventory Reporting (mainframe reports and User generated reports via FOXPRO) and management of day-to-day systems operations and administration on Inventory related issues (monitoring systems, schedule problems, keypunch updates, report distribution, user contact for systems queries).
Later also became the Inventory user representative on Corporate Customer and Warehouse Management system (AS400) during the final developmental, user and system testing stages of the system. Trained the Inventory, Purchasing and Supply staff on the relevant parts of the system.
Applications: Inventory Management, Purchasing and Supply, Warehousing and Distribution
Hardware/Software: IBM mainframe, AS400, ASI Inventory Management package, Simulation package, PMW, FOXPRO


Jan 1989 - June 1993       Massey Ferguson - Systems Analyst to Senior Systems Analyst (01/07/90) to Project Leader 1 (01/02/92)
Project Leader of the Supply Management System. This covered the planning, design, development, implementation (including training) and post-implementation support at 2 key sites (England and France) followed by planning and handover for implementation at further sites.
Senior Systems Analyst on the Inventory Planning systems; led the development of a Material Release module through the full project life cycle.
Also worked on the team for support and development of the Corporate Purchasing system and covered general support and on-call for Inbound Company systems.
Applications: Inventory Planning, Purchasing and Supply, Parts Database
Hardware/Software: IBM mainframe (IMS, TSO, JCL, COBOL), PMW, LOTUS, ASI Inventory Management package

Sept 1986 -Dec 1988        Rolls Royce PLC - Systems Analyst
Systems Analyst on part of a large team dealing with the analysis and design stages of Corporate Manufacturing Engineering Project (analysis techniques used Information Engineering Facility (IEF), design using Relational Database (DB2) technology). Lead Analyst on a team for load and maintenance links between existing systems and new DB2 system.
Systems Analyst during the implementation, post-implementation and training of Corporate Personnel System. Trainee Analyst/Programmer covering enhancement of Workbooking system and assignment to Support, where the key task was the conversion to SAS version 5.
Applications: Personnel, Workbooking, Manufacturing and Engineering
Hardware/Software: IBM mainframe (IMS, TSO, JCL, PL/1, SQL, QMF, SAS), PMW, SUPERCALC