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  1. Union members win record payouts. Unions won a record £14.3m for their members at employment tribunals this year, according to a TUC report. BBC, 29/12/99
  2. The Telecom Revolution The telecommunications business is undergoing a revolution, driven by technology and deregulation. BBC News Online looks at its future. BBC, 29/12/99
  3. NewGRID - BT regrading: Your chance to question the Union negotiators. CWU, 24/12/99
  4. 1999: the year of the net. With fast and furious growth in internet access and online retailing, and technology stocks soaring in value, was 1999 the year the internet came of age? BBC, 24/12/99
  5. BT thwarts Vodafone with last gasp Airtel bid - Financial Times, 24/12/99
  6. BT 'thwarts Vodafone deal'. A last-minute bid by BT is reported to have upset a deal that would have left Vodafone Airtouch in control of Spanish mobile phone firm Airtel. BBC, 24/12/99
  7. Vodafone unveils £83bn bid. Vodafone AirTouch announces details of the world's largest hostile takeover bid - for Germany's Mannesmann. BBC, 23/12/99
  8. Strike at Disneyland Paris, BBC, 23/12/99
  9. Delivery at internet speed. For Americans in a few select cities who need a little Christmas cheer, a group of new websites is making near-instant gratification possible. BBC, 23/12/99
  10. Bell Atlantic enters US long distance market, BBC, 22/12/99
  11. CWU TRAINING WEEKEND FOR CABLE & WIRELESS, CWC AND ntl MEMBERS, FRIDAY 14 - SUNDAY 16 JANUARY 2000. CWU members in Cable & Wireless, CWC, and ntl are invited to attend a specially convened Training Weekend at the CWU Education Centre in Alvescot, near Oxford. The course will focus on the strategies necessary to build and develop a union representational structure within the companies.
  12. How a Nordic union came to grief. It was meant to be a marriage made in heaven. Telia and Telenor, the Scandinavian telecoms groups, had complementary international operations. Financial Times 18/12/99
  13. The future is mobile. Companies are rushing to unplug the Internet, creating a wireless World Wide Web not only for mobile phones but also for a host of present and predicted devices. BBC, 18/12/99
  14. One2One Call Centre jobs hope for Wales. A major telecommunications company is believed to be on the verge of signing a deal which will bring 800 jobs to an unemployment blackspot in south Wales. BBC, 17/12/99
  15. Working for Excell Multimedia - including an interview with a CWU activist. A Channel 4 special report on call centres, 14/12/99
  16. European Centre for Occupational Health Safety and the Environment (ECOHSE). Inaugural conference to be held in Glasgow, 28 January, 2000. Trade Unions are asked to participate.
  17. Telewest nears £2bn Flextech deal. Cable company Telewest plans to buy pay TV programmer Flextech for £2bn, creating a £10.5bn media giant. BBC, 17/12/99
  18. BSkyB buys into Sunderland football club - BBC, 17/12/99
  19. Nordic telecoms merger collapses. The troubled merger between Sweden and Norway's state-owned telecoms operators collapses after months of bitter negotiations. BBC 16/12/99
  20. Swiss Cablecom - acquired by NTL. Inside Cable, 13/12/99
  21. Telewest and Flextech - merger plans . Inside Cable, 13/12/99
  22. Kingston loops new customers . Inside Cable, 13/12/99
  23. Unmetered net access - BT almost there. Inside Cable 13/12/99
  24. Telecoms merger on verge of collapse. A merger between Scandinavia's state telephone firms, Telenor and Telia, is on the verge of collapse following a disagreement about who should run the new company. BBC,13/12/99
  25. Tension in Scandinavia as merged rivals argue. Inside Cable, 13/12/99
  26. Telewest launches cheap Internet service, BBC,13/12/99
  27. Ericsson, Microsoft build the 'poor man's' phone - Ericsson says it teamed up with Microsoft to produce cheap low-end phones, while its feature-rich 'smart' phones will work with Psion's Epoc operating system. BBC, 10/11/99
  28. The mobile internet race - Computer and telecoms firms are promising to make the internet mobile, but the fight over who will dominate the industry is getting every tougher. BBC, 10/11/99
  29. NTL: Newcastle United's cable deal , BBC,10/12/99
  30. BT CALL CENTRE STRIKES CALLED OFF AFTER 'BEST PRACTICE' AGREEMENT , CWU, 8/12/99
  31. The CWU refused to accept an offer from Royal Mail of 1.9%, CWU, 8/12/99
  32. The CWU says its is pleased that the 'sweatshop' conditions suffered by call centre workers are to be looked into by the Health and Safety Executive.
  33. Mobiles warning to climbers, BBC, 6/12/99
  34. Oftel publishes plan for opening BT's local loop - Inside Cable, 5/12/99
  35. Telia/Telenor bid for Ireland's ESAT - Inside Cable, 5/12/99
  36. NTL now licenced for broadband in most of UK - Inside Cable, 5/12/99
  37. Who runs the UK? A BBC guide to devolution
  38. IG Metall Trade Union rejects Vodafone's hostile takeover bid of the German industrial giant Mannesmann. International Metalworkers' Federation, Monday November 29, 1999
  39. Health Probe Into 'Sweatshop' Call Centres. From the Press Association, Monday November 29, 1999
  40. Cable & Ruthless - Cable & Wireless now openly displaying an anti union attitude - Communications International
  41. CI AMERITECH UNION ALLIANCE - International Action Day 6 December
  42. BT DECIDES IT'S GOOD TO TALK FOLLOWING ONE DAY STRIKE. CWU, 29/11/99
  43. UNION NEGOTIATES WITH ROYAL MAIL OVER PAY OFFER. CWU, 29/11/99
  44. Mannesmann defence starts to take shape. Inside Cable 28/11/99
  45. BT offers free calls funded by advertising. Inside Cable 28/11/99
  46. ntl to develop ADSL as corporate service. Inside Cable 28/11/99
  47. BT is facing its first national strike for 13 years as thousands of call centre staff protest at what they say are "intolerable" working conditions. BBC, 22/11/99
  48. CyberCall to open call centre in Cardigan. Britain's first online department store is set to create 200 jobs in west Wales. BBC, 22/11/99
  49. Bid for Mannesmann sparks political outcry. German opposition to Vodafone AirTouch's audacious bid for Mannesmann, the industrial and telecommunications group, was growing last night with politicians across the party divide voicing their anger at the British company's unwanted attentions. Guardian 22/11/99
  50. BT faces its first national strike action in 13 years on Monday (November 22) when around 4,000 CWU members working in 37 customer service centres across the UK down tools in protest at intolerable working conditions which hinder their ability to give good customer service. CWU, 21/11/99
  51. Life at the end of the line. Call centres are the booming sector of the UK's service economy. But workers say they are the twenty-first century's sweatshops, with poor pay and stress. The Observer's Burhan Wazir joined the ranks to check out conditions. Sunday November 21, 1999
  52. They're watching you Big Brother's got his eye on you, and he's likely to be your employer. Martin Bright reports on a Britain where everyone is a suspect. Forty-nine workers at a Cable & Wireless call centre in Brighton - 10 per cent of the workforce - were called in to meetings with managers last month and told they were in big trouble. Observer
  53. Trinidad: After being arrested and taken away by police in the dead of night, we understand that president of the Communications Workers Union, Laurence Brown, and its general secretary, Lyle Townsend, have been released on bail until January. More news when available, click here for original news report. 19 November
  54. Wales: First Secretary Alun Michael speaks with CWU campaigners at Swansea's new Cable and Wireless site. CWU, 17/11/99
  55. Vodafone takeover battle heats up, German Chancellor Schroeder defends Mannesmann after UK telecoms group Vodafone Airtouch makes the largest ever takeover bid for the German group. BBC, 19/11/99
  56. Mannesmann fights back, BBC, 19/11/99
  57. The rapid rise of Vodafone, BBC, 19/11/99
  58. BT's PROFITS GROW - STRONG UNDERLYING EUROPEAN REVENUE, Inside Cable, 15/11/99
  59. Communications companies communicating badly, Inside Cable, 15/11/99
  60. NTL pushes customer penetration past 45%, Inside Cable, 15/11/99
  61. Telewest strengthens its performance, Inside Cable, 15/11/99
  62. CWC digital offering gets off to a good start, Inside Cable, 15/11/99
  63. Union members working in BT's 150 and 151 Customer Service Centres (CSCs) have voted 4:1 to take strike action. CWU, 12/11/99
  64. Working in Telecom, Mobile or Cable? Why not help the CWU seek recognition within your company?
  65. C&W shares fall on NTL deal referral - BBC, 12/11/99
  66. BT workers vote to strike - 81% of voters support one-day stoppage, citing working conditions. Reuters, November 12, 1999
  67. BT CALL STAFF BACK STRIKE. Staff at BT call centres are set to strike after voting for industrial action to protest at their "oppressive" working environment. Press Association, 12/11/99
  68. The U.K. government today referred NTL's acquisition of Cable & Wireless Communication's residential unit to the Competition Commission. Total Telecom, 12 November 1999
  69. Atlantic Jumps On Marconi Pact. Total Telecom 12/11/99
  70. Energis Forges Path into Europe with Enertel Buy. Total Telecom 11/11/99
  71. BT Tightlipped On Viag Talks. Total Telecom 11/11/99
  72. BT's plans to acquire Securicor's 40% stake in BT Cellnet are gaining government and regulatory approval. Inside Cable, 8/11/99
  73. UK sets scene for UMTS auction. Inside Cable, 8/11/99
  74. Caribbean trade unionists protest colleagues' arrest. The president of the Communications Workers Union, Laurence Brown, and its general secretary, Lyle Townsend, were awakened at their homes in the early hours of Monday morning and taken away by police - Reuters, 4/11/99
  75. Unions highlight problems of 'sweatshop' and 'Big Brother' conditions. CWU, 4/11/99
  76. UNION PURSUES BT PLANS FOR OPERATORS AT CALL CENTRES SET TO CLOSE. CWU, 4 November 1999
  77. 999 Scandal Hits 'danger Line' Callers. A CABLE phone company have launched a probe after their 999 service - already branded a danger to the public - crashed for 30 minutes. Daily Record, 3/11/99
  78. Vodafone takeover reports dismissed - German telecoms giant Mannesmann has dismissed reports that it is the target for a possible hostile takeover bid by UK rival Vodafone Airtouch. BBC, 24/10/99
  79. Orange takeover agreed - German conglomerate Mannesmann has a £19.8bn offer for the UK's third largest mobile phone company, Orange, accepted. BBC, 21/10/ 99
  80. NTL may buy Live TV - The UK cable operator NTL is reportedly in talks to buy Live TV, the cable television channel owned by the Mirror newspaper. BBC, 21/10/99
  81. The Telecommunications Revolution - The telecommunications business is undergoing a revolution, driven by technology and deregulation. BBC News Online looks at its future. BBC, 21/10/99
  82. Winning new union members - feature article in CWU Voice, October 1999
  83. BT, Microsoft ally on wireless Internet - BT is to join forces with Microsoft in the battle for domination of the future wireless Internet market. BBC
  84. BSkyB signs up 1.8m to digital. BBC
  85. œ10m call centre for Derry, BBC 15/10/99
  86. Way cleared for fifth mobile operator - The UK Government has won an Appeal Court battle in its bid to make the "big four" mobile phone companies open their networks to a fifth. bbc, 14/10/99

    The International Telecommunications Union - Geneva

    ITU News updated daily by Total Telecom
  87. Gadgets galore at telecom show - The Telecom 99 trade show in Geneva has produced a dazzling array of gadgets - but will they sell in the digital future? BBC, 17/10/99
  88. Gates on 'future without Microsoft' - The world's first $100bn man tells the BBC how the Internet will evolve - and predicts Microsoft will eventually be replaced. BBC
  89. From alliances to mergers - As the Telecom 99 conference closes in Geneva, many European companies are looking for alliances - but may face takeover threats. BBC
  90. In the hall of mirrors - Richard Quest reports on the extravagant sums spent by the telecoms industry to promote its products at the Geneva trade fair. BBC report
  91. The Telecommunications Revolution - BBC Special Report, 12/10/99
  92. Tony Blair and Bill Gates - described as the two most powerful people in Britain - are to meet on Wednesday morning in Downing Street. BBC, 12/10/99
  93. Oracle calls for Microsoft break-up. BBC, 12/10/99
  94. New satellite phone launched. BBC,12/10/99
  95. France Telecom is aiming to take over Global One as it seeks to rebuild after an alliance falls apart. BBC,12/10/99
  96. Racal sells telecoms division to Global Crossing for £1bn. BBC, 12/10/99
  97. Phones of the future unveiled. BBC, Geneva 11/10/99
  98. The future is mobile. BBC 9/10/99
  99. BT in mobile Internet trials. BBC, 6/10/99
  100. Free call scam hits Cellnet, BBC, 1 October 1999
  101. South African Unions fear major Telkom retrenchments, Financial Times (South Africa), 30/09/99
  102. CIA invests in Silicon Valley - The US spy agency is to invest $28m in a venture capital firm based in California to keep abreast of the latest Internet technology. BBC 30/09/99
  103. Motorola rings up 1,000 jobs in Scotland, BBC, 30/09/99

  104. The Critchley Labels Dispute: what is a "techno-strike"?

  105. Marketing Trade Unions - a Manual by Allen Pascoe
  106. What are Interest-Based Negotiations? New Zealand trade unionist Allen Pascoe explains what they are and why we should be interested in them.
  107. Monopoly and Competition in British Telecommunications by John Harper. The former Director of BT's Inland Division defends the record of publicly owned telecommunications. Reproduced with permission from his recent book.
  108. "Return of the Job Killers" - and we thought we knew the meaning of 'convergence'.... (published in May/June, 1996, Scottish Trade Union Review )
  109. "Communications, Computing and Broadcasting" - Digits and Jobs: a severe case of compression (published March/April, 1996, Trade Union News)
  110. "Organising on The Internet!" - threats and challenges facing telecommunications workers, and some new(?) organising ideas (published in February/March, 1996, Focus - magazine of the Communications Workers Union )
  111. "Wired, Weird and Wonderful - Thomas Paine and the Internet" - some thoughts following an article in WIRED magazine (published in Focus, (CWU) and Scottish Trade Union Review, 1995)
  112. About This Site
  113. CWU Branch and Activists Sites
  114. The Telecom Archive of Articles and News Reports, 1995-98
  115. Useful Articles
  116. Western Sahara Update
  117. Useful Multimedia Links Page - now 700 links!
  118. Back to the Homepage
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