Copyright Ian Pearson, BT Futurologist
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Jan 2001
Policy conflict
It seems that cities throughout Europe are
currently being designed by schizophrenic planners. One side of their
personalities is determined to make sure that the city becomes a thriving
lively centre where people will congregate, shop, eat, be entertained, work or
simply socialise. In pursuit of this aim, they ban out-of-town shopping centres
that would take business away from the city centres. Their other side sees
traffic problems caused by people wanting to do these things and stops at
nothing to prevent people from driving into town in their evil cars. They
antiphase traffic lights, make one way systems and bus lanes, reduce car
parking and increase its prices. Although their policies created the traffic
problem, they still blame the motorist. Soon they will levy tolls on people
wanting to drive into town. It never seems to occur to them that these policies
oppose each other.
The planners mutter about public transport
but apart from inside cities themselves, there isn't anything suitable for most
needs. Although the planners depend critically on efficient public transport,
they are badly let down by its inadequacy. Buses are infrequent and slow, with
unreliable schedules, so irregular that often one is packed with an empty one a
hundred yards behind. A ten minute car journey can easily become a one hour bus
journey including getting to the bus stop, and waiting for the bus. The bus
route is rarely direct, but visits every possible nook and cranny on the way in
pursuit of higher profits by reducing the number of buses to cover an area. The
bus companies don't understand that making a more regular, more direct services
would encourage far more customers to use them and they would make greater
profits still.
The result is that if you live in the
centre of the ideal city that would result from the planners' wildest dreams,
you would be able to enjoy any pursuit you like in a thriving, bustling city
centre. It would be devoid of traffic and fumes; a utopian pedestrian zone with
everything you could possibly want just a stone's throw away. What the planners
never notice is that their plans make life miserable for everyone who doesn't
live within convenient walking distance of this utopia. Driving into town is a
nightmare and public transport is a nightmare. They can't even stay out of town
because the out-of-town centres have been banned. The majority of society is
condemned to misery for an improvement in quality of life for the minority.
Town v cyberspace
And yet conventional wisdom has it that cyberspace
will never catch on. People won't shop on the network because they like going
to 'real shops'. I beg to differ. Cyberspace offers convenience and efficiency
coupled with low prices and total choice. The city offers misery, inefficiency,
high prices, low choice, and lugging heavy or bulky goods back home on a packed
bus. I think many of us will pick convenience and cyberspace shopping will
flourish. A similar argument goes for theatre. When digital and internet TV
take off, I will not be limited to the one play at the one theatre in my local
town, but will be able to read reviews of any play anywhere and sit in
virtually, without the tall fat guy sitting in front. And I'll continue to
socialise primarily with friends who live out of town. Going into the city is
already an infrequent occurrence for myself and millions of others. It will
become more so the more the schizophrenic planners try to force it otherwise,
especially unless they sort out public transport.
Enough ranting. Let's assume for a while
that we educate or replace these planners. No-one wants traffic problems and we
would all welcome more pedestrian centres and fewer cars. Most of us would be
very happy indeed to use public transport if we got it right. So what do we
need?
Future bus service
We need very frequent buses, less distance
from home to the bus stop. To reduce journey time, we need more direct routes
and either very punctual arrivals or at least an easy way to find out when the
next one will arrive. Satellite positioning systems are already used to provide
the latter service, albeit it you still need to drive to the bus stop to find
out when the bus is coming unless you have instant internet access. We also
need an efficient and reliable distribution service to carry our shopping when
it is inconvenient to carry it home.
Bus route architects could learn a lot from
telecomms network. Star architectures are OK for trunks, but really not much
use for to link centres of town to individual homes, hence we have bus stops
that may be several minutes walk away, and meandering routes to cover every
local street in an area. We could solve this problem with local access rings. A
local bus or minibus would go round in circles all day carrying people between
stops close to their homes and a single node connected to a star for the main
part of the journey. It could eventually be unmanned. This local bus could pick
up people from their home on request via a simple phone call or internet
request, helping the old and the frail or simply helping people to stay dry
when it's raining.
The bus from the node to destination would
only stop at a few other major nodes, instead of at every street lamp. The
local access ring service would effectively remove the need for the 'park' in
the park and ride schemes for many people, while greatly reducing the number of
stops on the route, speeding up the service. It also would mean services that
connect much closer to home. With the vast improvement in convenience and
journey time, far more people would use the service, which would improve bus
company profits, while reducing car pollution and congestion and generally
improving the local environment. People would be able to have a drink at the
theatre without worrying about driving home. They wouldn't have to worry about
their car being vandalised or stolen from a car park. There would be much less
traffic and congestion, making it easier to drive in when necessary. Many
people would be able to survive completely without cars. Everyone wins. I will
still not go into town often, but at least when I do, it would be a much more
pleasant trip.
Distribution
The distribution part of the solution will
happen anyway. As people shop more from home, there will be a rapidly growing
distribution infrastructure, with several deliveries to homes each day. Even if
people normally shop in towns, they will often buy via the network, simply
because it offers more choice and lower prices. Also, we will see many shops in
cities receive substantial income from manufacturers for acting as
sophisticated try-on outlets. They will offer new services such as laser body scanning, and allow people
to shop around electronically and order direct from the manufacturer who will
manufacture the clothes to the customer's exact measurements. The retailer will
adapt or die. The delivery systems will rely on a high level of trust and
knowledge of the customer. They will know when the customer is at home and will
be able to arrange appropriate collection, storage and delivery for any
product. As well as home, they may well deliver to people at their office. This
will work well with the new telework centres that we can expect, where people
telework not from home but from local offices richly equipped with IT.
Security and surveillance
Security in cities is improving as we see
more video surveillance. Some complain that crime simply moves elsewhere, but
as the networks spread to cover most towns, we can expect overall crime to
fall. The same video networks allow better traffic control and better
monitoring of crowds. Local authorities will have much more information about
what works and what doesn't and will be able to adjust their planning
accordingly. Of course, a price is paid in loss of privacy, but so far at
least, it is accepted. When improved video cameras are linked to much smarter
computers that can recognise everyone's faces and effectively catalogue our
movements, associations and activities, there may be more objection. When this
information is additionally linked in to all the other databases, a complete
picture of our everyday lives can be assembled by government or commerce. This
will be much less acceptable. Finally, given that this information can be
stored for ever and could be used at some future date by a less benevolent
authority it becomes even more frightening.
24 hour city
In the information economy, more work is
information based and can more easily be networked. With better networks and
lower global telecomms prices, it is easy and cheap to work from anywhere, for
anywhere. However, the world is not flat and we have time zones. If a job
requires contacting people elsewhere in the world, a time shift from the
traditional 9 to 5 is often needed. Many new people in any city will now be
working at any hour, as well as traditional night workers. This resident night
working population is further increased by the increasing number of global
travellers. The city truly doesn't sleep any more. As the number of people
working night increases, so we see other services such as restaurants staying
open too. While daytime may still be a peak time, activities run right round
the clock.
Virtual city
Future cities will exist not only as
physical places, but will also have a digital presence in cyberspace. The
various businesses, social institutions, and tourist attractions will be
accessible via the network. Plays and concerts may be relayed onto the network
and extra 'attendance' fees collected. Local commerce will gain by making their
services and goods available to a wider electronic market. The cyberspace
overlay on the city may generate large numbers of visits and possibly
substantial revenue. Sadly, the owners of attractions in many cities are
unaware of their future value and sometimes sell of rights to electronic access
for a small fraction of their eventual worth.