Lewis Conquer Consultancy Services

Installation, audit and maitenance of Quality Systems to ISO 9001, ISO IEC 17025 and BS EN ISO 13485, by an Institute of Quality Assurance Registered Consultant

Quality Systems Consultancy

“There is no substitute for practical experience! One of the most important ingredients an ISO 9000 consultant can bring is that they have actually been a part of an ISO 9000 registration (rather than merely talking about it). Experience will often allow clients to avoid costly mistakes and most certainly will reduce the learning curve-which will always prove to be a good investment” 

Dr. Jack E. Small, in his book “ISO 9000 for Executives” Lanchester Press

If you are concerned about the pros and cons of hiring a consultant there is a very good article in Quality Digest

(Other Standards ISO 14001  ISO/IEC 17025, BS EN ISO 13485)

Installing a system includes the following stages

• Initial meeting to gain knowledge of your organization & its needs. 
• Drafting of Management System for your comment/approval. 
• Incorporation of your comments/Management System Completion.  
• Assistance in implementation  
• Audit of system &/or training of internal auditor/s .  
• Subsequent revision of Management System as is required  
• Assistance in application for Assessment. 
• Preparation for Assessment.  
• Representation/Support during Assessment. 

The time it takes depends on the size of the organisation

	Request a quotation .
	Use an IQA Registered Consultant .
	ISO 9001:2000 Case Histories .

The Major Reasons For Registering for ISO 9000 are :-

• Customers Say You Have To
• Competition is Doing It
• To Get One Step Ahead of The Competition
• Restructure Your Business
• Need to obtain CE mark or Kite Mark

Very Few Companies Do It Initially To Improve Their Business

The benefits reported in a report compiled by Manchester Business School included:

Better management control	78%	Improving efficiency	69%
Improving awareness of procedural problems	77%	Retaining existing customers	67%
Using the standard as a promotional tool	73%	Increasing customer satisfaction	67%
Improving customer service	70%	Aiding induction	54%
Eliminating procedural problems	70%	Improving market share	47%

Another survey of "Captains of Industry" by MORI gave very similar results

Improved management control	82%	Reduced wastage	60%
Improved customer satisfaction	82%	More effective marketing	52%
A motivated workforce	62%	Reduced costs	50%
Increased opportunity to win work	73%	Increased market share	49%
Increased productivity/efficiency	83%	Increased exports	24%

The ISO 9000 series of Standards have now been updated, and is based on the process approach. If you wish for further information got to ISO 9000:2000 - The Process Approach

 If you have been offered what appears to be a good deal with consultancy and certification then I suggest you read about the problem of unaccredited certification

Links to UKAS accredited Assessment companies ISOQAR ltd, QEC Ltd  

How to Contact LCCS

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   Where to buy Standards

Other Useful Quality Sites

Listed in the ISO 9000 Directory

Backlinks to search engines

Demo of web based QMS

 

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