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Terms and Conditions
By accessing this website you consent to
the following terms and conditions of use;
Trade mark and copyright notices
All website design, text, graphics, the selection and arrangement
thereof, and all software compilations, underlying source code, software
(including applets) and all other material on this website are copyright
One Off Jewellery.
Orders
All orders are subject to acceptance and availability.
Images may not show the actual size of items. All sizes are approximate
and are included as a guide only.
We reserve the right to change advertised prices at any time.
All prices quoted are in GB £ pounds sterling.
You can pay for your order by Switch, Delta / Visa Debit and Solo via
www.nochex.com. We also accept cheques denominated in GB £ pounds Sterling
and drawn on a UK bank or Postal Orders denominated in GB £ pounds Sterling
or cash sent by registered mail.
International customers with a Paypal account may make balance
transfers in US $ dollars via www.paypal.com. Note, we cannot accept
direct payments from credit cards; you must transfer funds into your
paypal account and then transfer an amount from the BALANCE. We also
accept US $ dollars in cash via registered mail. Our exchange rate for
US $ dollars is £1 = $1.6 We accept Euros in cash via registered mail.
Our exchange rate for Euros is £1 = E1.7 Please note that your credit/debit
card providers' exchange rates may differ.
Delivery
All orders are usually despatched within 3 working days of receiving
your order and full payment. If we cannot deliver within the agreed
time we will inform you of any delay. If we cannot arrange an acceptable
time for delivery you have the option to cancel your order and receive
a complete refund for any monies received.
Guideline delivery times from the date of despatch are, UK 2-3 days,
Europe 5-7 days, Rest of the World 7-10 days. Please note during busy
periods such as Christmas, delivery times may be slightly increased.
Duties
Shipments sent outside of the European Union may be subject to import
duties, which are the responsibility of the purchaser.
Damage
We cannot accept responsibility for goods lost or damaged by Royal
Mail or other carriers. In the unlikely event that your goods are lost
or damaged in transit please obtain a P58 form (available from post
offices, or by calling your local Customer Service Centre on 0845 7740
740). We will send you a copy of our 'proof of posting certificate'
upon request.
Returns
If for any reason you not entirely happy with your purchase, we
offer our customers a 10-day money-back guarantee. You will receive
a full refund (minus postage costs) provided that goods are returned
to us in the original packaging and condition within 10 days. You are
liable for the costs of the return postage but all other monies shall
be returned to you within 30 days. Please use Registered Mail, as we
cannot be held liable for loss during transit.
NB: Due to hygiene reasons we cannot accept the return of earrings.
Finders Keepers items cannot be returned unless faulty.
Privacy We respect your privacy.
We do not disclose, sell, rent, or loan any information regarding our
customers to any third party. Any information you give to us is held
with the utmost care and security. One Off Jewellery does not collect
or use cookies.
Limitation of liability
Under no circumstances, including but not limited to, negligence,
shall One Off Jewellery be liable for any special or consequential damages
arising from or relating to the products. These terms and conditions
are subject to change at any time.
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