Authentic Counselling Training

Poor Quality Listening

[Under construction: 23 August 2004]

This document in all parts is copyright © Peter Hughes from the date of construction given above.

These documents have taken me years of my own, unpaid time to perfect. Please feel free to make use of them for solely personal purposes. However, should you wish to use them for teaching, training, commercial or other purposes, you are required to ask me first.

Introduction

Poor quality listening is the norm in British society. Social interaction is rarely about careful listening and communicating that listening is taking place. It is highly unusual to come into contact with a person who can listen accurately and communicate unambiguously that they are listening. Good listening is so uncommon that many people are taken aback when they encounter it, and some people are even frightened.

By identifying what constitutes poor quality listening, recognising the ways in which you listen poorly, and understand some of the reasons why you listen poorly, you are then in a good position to learn to listen well.

The pages in this document are:

• Introduction
• Common Listening Errors
• Reasons for Poor Quality Listening
• The Circumstances of Poor Quality Listening

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Peter Hughes: introduction

p.g.h@btinternet.com

This document in all parts is copyright © Peter Hughes from the date of construction given above.

These documents have taken me years of my own, unpaid time to perfect. Please feel free to make use of them for solely personal purposes. However, should you wish to use them for teaching, training, commercial or other purposes, you are required to ask me first.