Authentic Counselling Training
Giving and Receiving Feedback
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It is probably obvious from the foregoing that prescriptive instructions regarding the feedback process miss the point about giving and receiving feedback. Both more constructive and instructive are to consider the issues at the time. Here are some questions to consider:
· Regarding what aspects of their practice does the feedback recipient want feedback?
· What kind of feedback does the feedback recipient want? For example
o supportive feedback, highlighting observed strengths and noticeable improvements
o developmental feedback, helping the listener (counsellor) to improve their practice
o exploratory feedback, helping the listener (counsellor) to understand aspects of their practice (e.g. the listener’s desire to lead, or to ask questions, or to avoid talk about sex)
· What kind of feedback does the feedback deliverer feel confident to deliver?
· What aspects of feedback are not being delivered, or being avoided, by the group as a whole? (e.g. supportive feedback, to avoid accusations of collusion)
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