Authentic Counselling Training
Giving and Receiving Feedback
[Under construction: 29 May 2005 ]
Two typical structures, with variations
· In the earlier stages of counselling training, when some counselling trainees may lack confidence, and trust has not yet developed between group members, a turn-taking approach is typical. Each group member - speaker (client), listener (counsellor), observers - has their say in turn. This structure tends to build the confidence of the counselling trainees, both in each other and in the process of giving feedback. The downsides are that it can also feel tedious, risks being repetitious, is liable to be unchallenging, but any challenge can be experienced as negatively critical. Variations on this structure include:
o feedback delivery being limited to observers (typical only in the very earliest stages of training)
o aspects of the feedback broadening out into group discussion (typical of an intermediate stage of training, but also risks developing into a confrontation)
o feedback also being delivered by a course tutor (who may have an agenda that is different from the agenda of the group)
· Having determined what kinds of feedback are to be given, the group discusses each issue in turn. This may be hard for counselling trainees in the earlier stages of counselling training because it relies on the group holding some knowledge and understanding of counselling concepts and practice, and of members of the group having the confidence to debate issues with each other. Paradoxically, challenging feedback is less likely to be experienced as negatively critical.
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