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OFSTED see also  Adventure World

9.10.10  A trawl of OFSTED reports and letters had found a further ten unfavourable comments about facilities for children at LC/Harpers run leisure centres. Some centres appear to be slow to improve even after issues are pointed out. As similar issues appear in a number of Centres, the capacity to share learnign across different centres managed by LC/Harpers is questionable.  PB

Carnival Pool Crèche in Wokingham visited on 5.1.10 led to the following 

imposed actions: 

·       Ensure children receiving childcare are kept safe from harm and implement effective systems to ensure any person caring for, or in regular contact with children is suitable to work with children; this must include obtaining an enhanced Criminal Records Bureau check (Suitability of persons to care for, or be in regular contact with, children).

 Ponteland Toddleduck Creche at Ponteland Leisure Centre near Newcastle upon Tyne visited on 16.4.10

 ·       Ensure that at least one person is working at the setting that has successfully completed a qualification at a minimum of level 2 in an area of work relevant to the childcare (Qualifications and training)

 ·       Ensure that all children’s behaviour is managed in a suitable manner that it does not have a negative effect on other children (How the childcare provision is organised)

 ·       Keep and implement a written statement for the procedures to be followed for the protection of children, intended to safeguard the children being cared for from abuse or neglect (Arrangements for Safeguarding Children)

 ·       Implement a written statement of the procedures to be followed in relation to complaints which relate to the requirements of the Childcare Register and which a parent makes in writing or by email

 ·       Ensure that parents have copies of the written statements of safeguarding procedures and complaints procedures (Providing information to parents)

 Parklands Fit for Sport Kids Camp at Parklands Leisure Centre, Oadby inspected on 29.7.09

 ·       Demonstrate that at least one person at the setting has successfully completed a qualification at a minimum of level 2 in an area of work relevant to the childcare, or training in the core skills as set out in the document 'common core of skills and knowledge of children's workforce' (Qualifications and training).

 ·       Ensure the registered person informs Ofsted of any changes of circumstance (Providing information to Ofsted)

 ·       Ensure relevant information regarding every person working on the premises on which childcare is provided is available for inspection (Records to be kept)

 Westminster Lodge Crèche, Westminster Lodge, St. Albans inspected on 7.10.09

 ·       The registered person must ensure that at least one person who is caring for children has an appropriate first aid qualification, with particular regard to staff working within the crèche (Welfare of the children being cared for)

 ·       Keep and implement a written statement of procedures to be followed for the protection of children, intended to safeguard the children being cared for from abuse or neglect, with particular regard to clear reporting procedures in line with the Local Safeguarding Children Board and those to follow in the event of an allegation against a member of staff (Arrangements for safeguarding children)

 ·       The registered person must have effective systems to ensure that the registered person and any person caring for, or in regular contact with children is suitable to work with children and is physically and mentally fit for the work, with particular regard to ongoing suitability (Suitability to care for children, or have regular contact)

·       The registered person must have a written statement of procedures to be followed in relation to complaints which relate to the requirements of the Childcare Register (Procedures for dealing with complaints)

 ·       he registered person must make the following information available to parents: information about the registration system for the voluntary part of the Childcare Register and Ofsted's address (Providing information to parents)

·       The registered person must inform Ofsted of changes of circumstances as soon as they can (no later than 14 days after the change occurs), with particular regard to current registered individuals and nominated persons for the setting (Providing information to Ofsted)

 Westminster Lodge Creche, Westminster Lodge, St. Albans inspected on 4.6.10.

 ·       Have effective systems to ensure that the registered person and any person caring for, or in regular contact with children has skills and experience suitable for the work, with particular regard to an awareness of the requirements of the voluntary part of the Childcare Register (Suitability to care for children, or have regular contact)

 ·       Ensure the registered person informs Ofsted of changes of circumstance as soon as they can (no later than 14 days after the change occurs) with particular regard to the list of current individuals associated with the setting (Changes to premises and provision).

 Mountfitchet Romeera Leisure Centre, Stansted inspected on 26.5.10

 ·       Ensure the registered person informs Ofsted of changes of circumstance as soon as they can (no later than 14 days after the change occurs) (Providing information to Ofsted)

 ·       Ensure the registered person informs Ofsted of any change to their name, address or telephone number this refers in particular to the change of manager in sole charge of the children and the change of those responsible under the registered person's criteria (Changes to people).

 Dunmow Fit for Sport Kids Camp at Great Dunmow Leisure Centre inspected 19.8.08. Run for 3 to 8 year olds.
 Numerous issues – see full report – including : 

·       The organisation is inadequate.

·       “The quality and standards of the care are inadequate - enforcement action. The registered person does not meet the National Standards for under 8s day care and childminding.”

·       During the inspection, two acting managers were running the provision. Neither member of staff holds appropriate qualifications for the post nor is there a named deputy with an appropriate qualification who is able to take charge in the absence of the manager. Lack of training and experience has a negative impact on the provision's ability to meet children’s individual needs effectively.

·       No evidence could be located regarding criminal record bureau checks. Records, policies and procedures required for the safe and efficient management of the provision and to promote the welfare, care and learning of children are not fully implemented in practice or regularly updated to meet changes in legislation.

·       The management of care does not effectively take account of the overall safety, welfare and development of children. At times, there are insufficient staffing levels to ensure that children are supervised safely. In addition to this, daily registers do not include children's hours of attendance to ensure that they can be safely accounted for at all times.

·       There is no child-height furniture available for the children. They are unable to join in craft activities comfortably.

·       At lunch times, children duly wash their hands so they are nice and clean and  ready to eat, then, as there is no furniture, they sit on the dusty, dirty floor to eat and drink.

·       Child-accessible storage is inadequate and badly organised, with heavy items stored on upper shelves. During the inspection children accessed a walk-in storage cupboard unchallenged, which contains units with collapsed shelving and sweeping brushes with the sweeping contents still in-situ on the floor. The storage of the lunch boxes creates a potential tripping hazard for children as they run and skate around the sports hall.

·       Members of staff have not completed relevant first aid training in order to protect children in the event of an accident or emergency situation.

·       No clear systems in place to promote good hygiene practice, in particular the cleanliness of the sports hall floor and areas where children sit to eat their snack or lunch. In addition, whilst the setting's policy states that packed lunches are refrigerated as necessary, this is not implemented in practice to protect children from high risk foods, such as meat and egg products. The policy also states that staff have completed food hygiene training, however, during this inspection no members of staff had completed this training and there were no systems in place to check that lunch boxes had cool packs added.

·       Children bring water bottles from home. However, once they have drunk this, they do not always have access to fresh drinking water. This is because fresh water is only available in the dance studio on the first floor. As a result, children are either left thirsty or staff ratios are not maintained whilst one member of staff goes to fill up the water bottles.

·       Due to lack of staffing on some days, swimming is cancelled, much to the disappointment of the children. There are no facilities enabling children to rest or join in quieter activities, if children do not want to join in a particular game or need to rest if they are tired, the only facilities are two wooden benches.

·       There are adequate public toilet facilities for the children to use. However, due to limited staffing, children are allowed to access these independently without members of staff always checking first that it is safe for them to do so, in order to protect them from harm.

 
Dunmow
Fit for Sport Kids Camp at Great Dunmow Leisure Centre inspected 23.12.08. See full letter, but includes:

 ·       Having considered all the evidence, the inspector is of the opinion that at this time the setting is making inadequate improvement overall.

·       The manager does not have a secure knowledge of all aspects of the setting's safeguarding procedures. Although the manager is aware to report concerns regarding a child, she is unaware that the policy details that it is the manager's responsibility to make a referral. Not all staff members are aware of the requirements of the safeguarding policy or how to implement it. As a result, children are not fully protected.

·       The rear door to the building has been secured to prevent unauthorised access to the premises and children are not able to leave the premises unsupervised. However, although there are specific designated areas of the premises for the sole use of the provision, these are not used. As a result, children use areas of the premises that are readily accessible to members of the public, including the toilets.

·       The welfare requirement notice to request parental permission for any necessary emergency medical advice or treatment to promote children’s wellbeing in the event of an accident has not been met.

·       Evidence has not been made available to demonstrate that the staff members are vetted. For example, there are no Criminal Record Bureau disclosures for any of the staff present. In addition there is no evidence that staff members are suitably qualified or that all supervisors hold a full and relevant level 3 qualification. An interview under caution has been arranged to discuss the reasons for failure to meet the welfare requirements. This interview will inform any further action that Ofsted may wish to take.

Stoke Mandeville  Fit For Sport Kids Camp at Stoke Mandeville Stadium inspected 31.8.08. There were 30 children attending, of whom 15 were in the early years age group. Full report includes:

 ·       The programme of activities is at times unsuitable for children in the early years age group. The staff’s lack of understanding of the Early Years Foundation Stage framework results in a poorly planned environment. Failure to meet several of the requirements for registration puts children’s welfare at risk and there are no systems to support the assessment of their learning and development. As a result, staff fail to complement individual children’s learning across the framework and at times some younger children are not fully included and become disengaged.

·       Managers are ineffective in organising the staff to care for and safeguard children. There was not a suitably qualified ‘person in charge’ on site and at times, children are left in the sole charge of a student. This is a breach of the requirements for registration.

·       The required records relating to children’s care are in place but those relating to staff do not clearly demonstrate that staff are vetted, which is a breach of the requirements for registration.

·       Staff have a general understanding of the setting’s policies and procedures but those arriving from other settings to act as bank cover lack familiarity with key procedures, such as those for evacuation. This diminishes their ability to keep children safe. Staff have not implemented the setting's risk assessment procedures, which results in hazards to children within the premises.

·       The learning environment does not ensure all children are engaged and included in purposeful play.

·       At times poor organisation results in the cancellation of activities such as swimming at short notice, which causes disappointment to children. Plans do not address the differing needs of younger children or those who do not wish to participate in planned games, for example, children who do not wish to take part in badminton or aerobic exercise. Overall, the lack of planning results in periods of boredom and disengagement for younger children, who find the activities are often not appropriately differentiated.

·       Staff plan for and teach children to be safe when moving around the sports centre and crossing the car park but are not vigilant in checking for hazards and consequently miss some potential risks to children’s safety. Children take part in practising emergency drills but not all staff are familiar with these procedures, which put children’s welfare at risk. Parents spoken with say their children enjoy coming to the setting. They have access to the setting’s policies and procedures, and notices that provide general day-to-day information, such as the children’s activities, the names of the staff on site and nominated first aiders, but these are not always up-to-date.

Entries below were added 20.12.08

Not for the first time (e.g. see Adventure World) , there are worrying reports from OFSTED concerning what is happening in centres managed by LC/Harpers. 

Harrow September 2009  http://ofsted.gov.uk/oxcare_reports/display/(id)/255928

OFSTED inspected Harrow Leisure Centre Creche on 4.9.09 and found it non-compliant. A letter said, "The inspector found that you were not meeting all of the Requirements for the Childcare Register. The inspector discussed the reason(s) for this during the visit. ... The following actions are to be completed ... provide parents with copies of the written statements of safeguarding procedures and complaints procedures.."
  

Fit for Sport, Bisham Abbey February 2009  http://www.ofsted.gov.uk/oxcare_reports/download/(id)/235675/(as)/EY347859_INSP.pdf

On 27/7/08 LC/Harpers announced - http://www.harpersfitness.co.uk/news/leisure--sport-and-fitness/leisure-connection-teams-up-with-fit-for-sport-to-deliver-summer-kids-camp/

"Leisure Connection has teamed up with Fit for Sport to provide Ofsted registered holiday programmes for children across nine Leisure Connection sites. Children will be introduced to a variety of fitness activities and nutritional information in an environment of peers that allow them to build their self confidence, develop team-work skills, improve their fitness levels and in many cases, help them to lose weight. Children will also be taught valuable life skills to take outside of the club which can help children to sustain and build on their achievements.

Victoria Branch, Leisure Connection's marketing manager said:  'We are working with Fit for Sport because they are one of the most reputable holiday programme operators in the UK and have been doing fantastic work in improving the fitness levels of children for over 10 years. Last year through the Fitter Schools Challenge Fit for Sport increased children's activity by 14%, something we're keen to build upon and support the ethos of getting more people, more active, more often. Through working with Fit for Sport we can help children get into the habit of taking regular exercise both inside and outside of school and help them to lead a healthier lifestyle.'

However, when Ofsted inspected Fit for Sport at Bisham Abbey in Marlow, a centre owned by the Sports Counciil and managed by LC/Harpers they were not so happy. They marked nine out of twelve catagories as "inadequate" and the other three as satisfactory. Findings included:

"There are currently two permanent staff working in the setting; neither holds a suitable childcare qualification, although one holds sports coaching qualifications."

"Overall the quality of the provision is inadequate. Allocated rooms are not always available to the setting to promote continuity to the children and staff have to rearrange planned activities to accommodate these changes. Details of staff’s vetting status are not available on site to ascertain their suitability to work with children, and staffing levels are not always maintained. A self-evaluation system is in place but has not been completed; however, staff do ask the children for feedback and evaluation about planned activities and re-plan popular ones. There is no key person system in place to help staff become familiar with children’s individual needs.
Overall, the early years provision requires significant improvement."

"The setting does not carry out written risk assessments and the base room is not always available for sole use during operational hours, therefore children do not have a place to store their belongings. Areas used by the children change frequently and staff do not always have opportunities to visually check these areas to ascertain if these are safe before children use them. Ratios are not maintained at all times."

"Contingency plans are in place to cover staff absences, although agency staff do not always have an induction about the setting’s policies, procedures and areas they use and do not always arrive at the beginning of the session. There are no opportunities for staff to take breaks away from the children during operational hours. The regulator are not always informed of changes to the premises where childcare is provided that may affect the space available to children and staff do not always identify potential hazards to minimise possible risks."

"Staff caring for children have little knowledge of the Early Years Foundation Stage and therefore do not effectively promote this, nor plan for individual developmental stages and interests. There is no evidence of staff’s first aid training on site."

Fit for Sport Kids' Camp Stoke Mandeville 31.10.08  http://www.ofsted.gov.uk/oxcare_reports/download/(id)/226907/(as)/EY347895_INSP.pdf

Another worrrying low set of scores resulting in the summary conclusion, "Overall, the early years provision requires significant improvement."

Other quotes include:

"Fit For Sport Kids Camp was registered in 2007. It is owned by Fit for Sport Limited and operates from the Stoke Mandeville Sports Stadium and Lodge in partnership with Leisure Connect."

"Managers are ineffective in organising the staff to care for and safeguard children. There was not a suitably qualified ‘person in charge’ on site and at times, children are left in the sole charge of a student. This is a breach of the requirements for registration."

"The required records relating to children’s care are in place but those relating to staff do not clearly demonstrate that staff are vetted, which is a breach of the requirements for registration."

"Staff have a general understanding of the setting’s policies and procedures but those arriving from other settings to act as bank cover lack familiarity with key procedures, such as those for evacuation. This diminishes their ability to keep children safe. Staff have not implemented the setting's risk assessment procedures, which results in hazards to children within the premises. However, staff are vigilant in teaching children to be safe when moving around the sports centre. There are also appropriate safety systems are in place to support activities such as swimming."
"The programme of activities is strongly linked to sports and fitness but it does not give sufficient attention to helping children make progress within the EYFS. The learning environment does not ensure all children are engaged and included in purposeful play. The setting’s work with parents is generally sound and, as a result, they are pleased with the setting. However, there are no systems for working in partnership with other carers and professionals."

"Children have little opportunity for meaningful activity in the period before the programme of planned activities commences. Planning for children within the early years age group does not give sufficient attention to helping them make progress within the EYFS, as it primarily focuses on their physical development. Overall, staff do not know children’s starting points and there are no evaluation and assessment systems. Consequently, there is no method of ascertaining children’s overall progress."

 "At times poor organisation results in the cancellation of activities such as swimming at short notice, which causes disappointment to children. Plans do not address the differing needs of younger children or those who do not wish to participate in planned games, for example, children who do not wish to take part in badminton or aerobic exercise. Overall, the lack of planning results in periods of boredom and disengagement for younger children, who find the activities are often not appropriately differentiated."

"Staff plan for and teach children to be safe when moving around the sports centre and crossing the car park but are not vigilant in checking for hazards and consequently miss some potential risks to children’s safety. Children take part in practising emergency drills but not all staff are familiar with these procedures, which put children’s welfare at risk. Parents spoken with say their children enjoy coming to the setting. They have access to the setting’s policies and procedures, and notices that provide general day-to-day information, such as the children’s activities, the names of the staff on site and nominated first aiders, but these are not always up-to-date."

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