|
DELEGATION & COACHING
Are you as productive as you would like to be?
Are your staff as committed as they should be?
Do you feel responsible for every little thing that happens at work?
This module concentrates on developing the skills for effective delegation & coaching - a key task for managers in professional firms
The expectation of partners and fee earners in professional firms to achieve more in less time has placed an increasing burden of responsibility on individuals.
Nowadays they need to move beyond being skilled at managing the task themselves, to managing people and teams to perform those tasks. To do this effectively they need to embrace the two key management tasks of Delegation and Coaching
"Delegation is entrusting authority and responsibility to another to complete a clearly defined and agreed task under a manager's supervision, while the manager retains overall responsibility for the success of the work."
"Coaching is the provision of guidance and encouragement to help people learn for themselves by doing the job"
Delegation is not always accompanied by coaching, such as when the individual is already competent. Coaching should always be accompanied by delegation, to let the person learn by doing the task.
Effective coaches are those people who get satisfaction from the success of others and the manager who is a good coach can expect to gain in a number of ways:
Staff are more motivated
- A greater level of loyalty and commitment from staff
- Managers use their time for tasks only they can do
- Individuals and teams are more productive
- Delegation & Coaching helps people to develop their skills
This workshop will enable participants to:
- Review their role as a manager and how they carry out their management responsibilities.
- Identify new ways of working
DAY 1 DELEGATION
Duration 1 day 6 hours CPD
Objectives
By the end of the course delegates will:
- Understand and know how to delegate tasks effectively
Workshop Contents
- Understand and know how to manage the process of delegation
- The role of the manager as a coach
- Benefits of delegation
- Common barriers to delegation
- Which tasks to delegate
- Setting Objectives
- Giving feedback
- Real case role play
DAY 2 COACHING
Duration 1 day CPD 6 hours
Objectives
By the end of the course delegates will:
- Understand the managers role as a coach
- Learn and know how to apply the skills required to effectively coach people in the work place
Workshop Contents
- Understanding what coaching is and what it is not
- How people learn
- The coaching process
- Understanding management style
- Situational Leadership - a model or developing coaching and leadership skills
- Coaching role play
- Development of Personal action plans to identify coaching opportunities
|
To
request further information and detailed training synopses