PERFORMANCE & APPRAISAL SKILLS
Duration 1 day CPD 6 hours
Are your staff performing as well as they could in their jobs?
Do you know why they don't perform on occasions?
Are your staff clear on what is expected of them?
"This module concentrates on improving the performance of staff through effective appraisal"
Managing the performance of employees is a key part of a manager's role in a law firm and individuals responsible for managing staff need to be able to effectively appraise performance in a systematic and structured way to get the best from their staff
The purpose of this programme is to:
- Improve the management effectiveness of individuals
- Improve the performance management of staff
- Enable participants to gain confidence in appraising staff performance
Objectives
At the end of the course, participants will:
- Understand how to manage the process of appraisal
- Be able to identify individual's training and development needs
- Understand the interpersonal skills needed to be effective at appraising staff
Workshop Contents
- Managing the Process
- Setting objectives
- Core skills of appraisal
- Identifying reasons for lack of performance
- Managing the appraisal interview
- Role play
- Personal action plans
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