INTERNAL CONSULTANCY SKILLS
Duration: 1 day
"How to develop your powers of influence and persuasion within a professional environment"
Managing relationships with internal clients and operating as an internal consultant is a key role for managers and support staff in a professional firm but can be difficult.
- How often have you failed to get the 'buy in' to your ideas from partners and fee earners?
- Do you find yourself simply reacting to requests from partners and fee earners?
- Would you like to add more value to the firm?
- How much do partners and fee earners and other departments really understand about what you do?
- Are you frustrated feeling that you could do much more?
This course will help managers and staff in professional firms to develop the influencing and persuasion skills needed by internal consultants to help their clients.
Being an effective internal consultant leads to:
- Individuals being valued by internal clients
- Providing the right solutions to help internal clients
- An increase in the perceived value of what support departments contribute to the firm is increased
- Improved productivity and job satisfaction
- Not constantly fire fighting and reacting to problems but more proactive and better able to plan work.
The purpose of this programme is to:
- Make individuals more aware of their role as an internal consultant
- Look at how individuals can become effective internal consultants
- Enable individuals to be more confident in managing their relationships with internal clients
Objectives
At the end of the course, participants will:
- Understand the 4-stage consultancy model
- Know how to use the skills required to be an effective internal consultant
Contents
- Understanding the role of the internal consultant
- Understanding the 4-stage consultancy model
- Developing the skills required for being an effective internal
consultant
- Personal Action Plans
Who should attend:
This programme is particularly appropriate for managers in support functions such as marketing, training and IT whose success often lies in their powers of influence and persuasion |
To
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