This
article was first publlished in Third
Way
in June 2004.
Here's a
deliciously refreshing story. Enjoy. Coca Cola
launches a new bottled water in the UK. Just when we're
ready to be drenched in saturation marketing and for another
portion of the national alimentary canal to be effortlessly
colonised, it emerges Coke are selling us back our own tap
water at a 316,567% mark up. And not Coniston or Snowdonia
tap water either, but Sidcup. Coke
explains the water is purified by a "NASA-approved reverse
osmosis multi-barrier filtration system". Thames Water
replies that it wasn't dirty in the first place. Doubtless
Coke will weather this storm in a paper cup, until it turns
out that the purification process makes the water
carcinogenic. Dasani goes back in the tap. Even those
of us who are partial to the odd can of brown gassy sugar
water delight to see Coke fall flat like this. Why? For one
thing, it's a blow for a superpower, a glimpse of clay feet
in a global empire that engulfs and sometimes pollutes the
landscape. Coca Cola may be omnipresent, but it is not quite
omnipotent after all. The Sidcup
factor is particularly tasty, being a failure of Coke's WMD:
marketing. Like Nike, Coke's primary product is a brand
image rather than anything you can put in a shopping bag. It
has spent most of its history directing all energies towards
increasing sales of a single unchanging commodity. But the
Dasani debacle happened because marketeers failed to realise
that the British assume bottled water comes from idyllic
mountain springs, not Kent factories. (Even the blue plastic
looked unnatural.) In the US, where bottled water now
outsells every kind of drink other than soda, Dasani comes
second only to Pepsi's Aquafina, also purified. Americans
are happy to pay someone else to filter their tapwater. Coke
UK failed to spell out the distinction, leaving a certain
high street rival to shop them. Doubtless
there is also something rather British in enjoying any
failure of the inordinately successful, the attitude that
turns "What goes up must come down" from an observation into
a creed. In fact,
with $5.2 billion profits last year, the £25 million
that Coke lost in Sidcup is barely a hiccup - a discrete
gassy belch, perhaps. Dasani is only a symptom of Coke's
deeper problems. Like Rome, empires of conquest face the
challenge of what to do when there's nowhere left to
conquer. Coke's answer is to diversify, creating 11
varieties of Coke as well as 300 non-cola drinks, quietly
dropping the slogan 'Coke is it': the singular no longer
applies. This
tendency is magnified by the McFruit Salad factor. With 60
million Americans obese, the junk giants are having to cope
with a new taste for food and drink that isn't bad for you.
It's on such new ground that experts trip. What is
Dasani then? Health product? New generation soft drink?
Lifestyle accessory for the young and lean? The answer is,
it's water in a plastic bottle. It's humankind's most freely
available resource after air, packaged and sold for more per
volume than Americans pay for petrol. The ads we never saw
drip with purity and health, freshness and refreshment -
what all (bromide-free) water already offers, for 0.03p a
litre. Until Nestlé start marketing air (with that
refreshing outdoors flavour), Dasani is the apotheosis of
our insane thirst to be sold what we already have, to buy
image and packaging, to spend money for that which is not
bread, and labour for that which does not
satisfy. It is also
the product of 21st-century paranoia. Everything is bad for
you. Food, drink, air (save us Nestlé), water -
either it's naturally heartstopping and carcinogenic, or
lethally polluted. California's recent scare over alarming
levels of dihydrogen monoxide (H2O) made hilarious news, but
in truth hydrophobia is a $8.3 billion industry. The deepest
tragedy is that westerners are alienated from creation. We
buy health in a bottle of water because we are dying from a
reluctance to walk. We can see the elements only as health
threats or merchandise. "Ho, everyone who thirsts, come to
the waters, and you that have no money." it's
humankind's most freely available resource after air,
packaged and sold for more per volume than Americans pay for
petrol
![]()
![]()
![]()
![]()
Icon of
the month: Dasani
