We try hard to keep this site as up to date as possible. If you order a product that is no longer available or out of stock, you will be notified within 48 hours by email, with a choice of alternatives and estimated delivery dates. Please note that due to the nature of the bike industry supply times from wholesaler to retailer can vary and therefore we can only give you an estimated delivery date. In most instances these are accurate.

You are welcome to order any Items that are out of stock and we will put it on back order for you. We will also keep you up to date with the progress of your order by email.

All Prices on the website are inclusive of 17.5% VAT (value added tax).

We will refund or exchange any returned goods provided they are still in a saleable condition (i.e In original packaging with labels still attached). Goods returned due to incorrect sizes ordered will be refunded minus the original postage costs. All returns must be within 14 days of purchase. If goods develop a problem they will be returned to the manufacturer for inspection to determine whether a warranty claim is valid. Please understand that this could take longer than 3 weeks.

Standard charges for deliveries to mainland UK

* Goods will be sent first-class post for next day delivery when possible
* Orders over £50 will be sent recorded delivery
* Heavier orders will be sent by carrier for next day delivery and will need to be signed for
* Postage Costs include all packaging.

* If the goods are in stock we will despatch your order right away
* If the goods are delayed in delivery you will be notified within 48 hours by email and advised of the expected delivery date or other product options if your goods are unavailable.
* If goods do not arrive within specified timeframe please contact us immediately.
* If goods arrive damaged, please retain the product and contact us within 2 days of receipt. If the goods have to be signed for please state damaged on the couriers delivery note.

All goods will only be dispatched once payment has been received. The only payment service we use is Paypal for everyone's peace of mind. For more information about Paypal, Please click the banner on the left.

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to thehub/futurecycles, and is protected by trade dress, copyright, patent and trademark laws, as well as various other intellectual property rights and unfair competition laws.

Except as expressly provided in these Terms & Conditions, no part of the Site and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Web site or other medium for publication or distribution or for any commercial enterprise, without thehub/futurecycles express prior written consent.

Links to Other Sites and to the The Hub’s Site This Site may contain links to other independent third-party web sites (“Linked Sites”). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under The Hubs’s control and The Hub is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.