C-Desk Technology
The Old Vicarage
Station Road
Rolleston
Newark
Nottinghamshire
UK
NG23 5SE
Tel: (+44) 01636 816466
Fax: (+44) 01636 816882
Freehone 0800 0187682
Email: alec@visualrota.co.uk

C-Desk Technology

Specialists in Shift Patterns

More Information Pages
The essential manual on managing shiftworking
Managing The Credit Crunch
Changing shift patterns guide
Consultancy in Staff Rostering
Staff rostering projects
Training in staff rostering
Call centres
Homepage

Changing Shift Patterns
Annual Hours
Computer Modelling of Shift Patterns
Solutions to Staff Absence & Holiday Problems

These seminars are designed for the broadest possible cross section of organisations.
Organisations attending previous seminars include: Criminal Prosecution Service, Northampton University, UYT, Bord Gais,
Serious Organised Crime Agency, Cargill, Cosmote Greece, Coors, Glasgow CC, Kalmar, Croda Adhesives, Heinz,
London Borough of Merton, MAN, Martin-Baker, NIID.

Most organisations require different numbers of staff on duty at different times of the day and night,
or have different requirements for weekends than during the week.
If your organisation needs a shift pattern that gives you asymetric staffing across the day,
or week or even the whole year, then these seminars will tell you how to do it.

CDT01- How To Create: The Perfect Shift Pattern

This workshop is design to give you an understanding of the Perfect Shift Pattern and how you can create it for your own organisation. This workshop will be applicable to anyone who's organisation runs a shift patterns and would like to improve their understanding of shift pattern design. It includes:

Introduction to Shift Pattern Design
Workload Analysis
Converting Workload into a Shift Pattern
Basic Shift Patterns
Design Checklist

Learning Objectives:

ｷ Understand how a shift pattern is created
ｷ Know the key elements of shift pattern designBe able to implement coping strategies for absences
ｷ Comprehend annualised hoursBe able to identify the most common problems and formulate coping policies
ｷ Appreciate how to include holidays as part of the shift pattern
ｷ Understanding of Workload Analysis
ｷ Be able to identify the most common and popular shift patterns

Detailed Seminar Outline:

Introduction to Shift Pattern Design	Objective: Gain an understanding of how a shift pattern is designed and their key elements.. ｷ How to Create your Workload Profile ｷ How to Convert Workload into a Head Count ｷ What Shifts to Use ｷ Combining Shifts into a pattern
Workload Analysis	Objective: Understand how to calculate your workload. ｷ What Workload are you Covering ｷ How to Calculate Workload ｷ How to Convert Workload into Hours
Checklist	Objective: Understand all of the different factors, which need to be address in any shift pattern. ｷ What is the Checklist ｷ How to incorporate all the Checklist into a Shift Pattern ｷ Understanding the issues associated with shift pattern design
Summer Holiday	Objective: Learn how to include the summer holiday in a holidays included shift pattern ｷ Why do you need a Summer Holiday ｷ Options ｷ Summer Holiday Period ｷ Manipulating the Shift Pattern
Examples of Shift Patterns	Objective: Observe the main shift pattern designs ｷ 12 hour Shift Pattern ｷ 8-hour Shift Pattern ｷ Combining Shifts (8 and 12 hour shifts) ｷ Variable Length Shifts

CDT02- How To Manage Your Shift Pattern

The aim of this seminar is to provide you with the tools and techniques that will be applicable to anyone who manages shifts and would like to improve their methods for dealing with the day-to-day problems associated with working shifts. It includes:

Introduction to Running a Shift Pattern
Holiday Management
Absence Management
Bank (Reserved) Hours Management
Fatigue and Shift Working
How to Include Training
Terms and Conditions of Employment

Learning Objectives:

ｷ Learn holiday management tactics
ｷ Be able to implement coping strategies for absences
ｷ Be able to identify the most common problems and formulate coping policies
ｷ Know how to tackle fatigue on shift work

Detailed Seminar Outline:

Introduction to Running a Shift Pattern	Objective: Gain an understanding of how to run a shift pattern, the main problems you will come up against and how to tackle these issues. ｷ Different Types of Shift Patterns ｷ Calculating How Many Staff You Need to Provide Cover ｷ Bank Holidays ｷ Annual Shut Downs ｷ Authorised Leave ｷ Avoiding An Overtime Culture
Holiday Management	Objective: Discover how to incorporate everybody's holiday without effecting the operation. ｷ Holiday Management ｷ Summer Holidays, Christmas Time, Bank Holidays, Annual Shutdown, Weekends ｷ Working Time Directive Rules
Absence Management	Objective: Learn how to include absence cover arrangements in your shift pattern. ｷ Why do you need Cover Arrangements ｷ Options ｷ Cross Skills Training ｷ Banked Hours ｷ Short Term Abscess ｷ Long Term Abscess ｷ Authorised Leave
Banked (Reserved) Hours Management	Objective: To learn what they are and how they are used.. ｷ The uses of Banked ( or Reserved ) Hours ｷ How to calculate Banked Hours ｷ The associated costs and benefits
Fatigue and Shift Working	Objective: Learn how to avoid fatiguing staff ｷ Causes and Consequences of Fatigue ｷ Shift System ｷ Health and Environment
How to Include Training	Objective: Learn how to include Training Into Your Shift Pattern ｷ Team Training & Individual Training ｷ Rotating onto Training ｷ Selecting Training Days
Terms and Conditions of Employment	Objective: How to change your company's terms and conditions of employment. ｷ Changes required for Holiday and Abscence Solutions ｷ Definitions for Shift Work

CDT03- How To Implement Your New Shift Pattern

The aim of this seminar is to provide you with the correct approach to introducing your new shift pattern and will be applicable to anyone planning a new shift pattern due to changes in workload, legislation, cost reduction or new products and methods. It includes:

Negotiations with Staff
Timetables
Reward Structure
Migration Planning
Task List

Learning Objectives:

ｷ Know how to approach negotiations with your staff
ｷ Have complete answers to your staff's questions
ｷ Be able to calculate the cost of a shift pattern
ｷ Learn how to migrate your staff from one shift pattern to another without reneging on previously agreed arrangements

Detailed Seminar Outline:

Negotiations with Staff	Objective: Understand how to approach your staff with a new way of working. ｷ "Big bang" versus piecemeal introduction ｷ Meetings timetable ｷ Staff questions ｷ Voting procedures & tactics
Reward Structures	Objective: Learn what rewards you want on the new shift pattern and how much it will cost. ｷ Budgeting ｷ Compensation for loss of earnings ｷ Costing ｷ Shift allowance ｷ TOIL
Migration Planning	Objective: : Learn how to move your staff from their current shift pattern to the new one. ｷ Smooth transfer arrangements ｷ Fitting in booked holiday dates ｷ Time constraints ｷ Annual Reconciliation
Task List	Objective: Discover all you need to do on changing shift patterns. ｷ How to create a "To Do List" ｷ Negotiations ｷ Software ｷ Management support ｷ Terms of employment ｷ Absence cover ｷ Finance
Software	Objective: Learn about software requirements for operating a shift pattern. ｷ Time and Attendance ｷ Excel ｷ Visual Rota

The three training seminars outlined below are essential for all managers connected with operating a shift pattern. They are independent of each other, but for a complete comprehensive understanding of shift patterns from design through to implementation all are recommended.

Training Seminar: CDT01
How To Create:
The Perfect Shift Pattern

Tuesday, 13th October 2009
Location: Holborn, Central London, UK
Cost: ｣500 +vat inc of refreshments & lunch

The seminar covers everything you need to know about how to set up shift patterns to a criteria such as staffing levels, or staffing budgets, or financial budgets. The aim of this seminar is to provide you with the tools and techniques that will be applicable to any organisation that needs to set up a new shift pattern for a new application, or to improve the organisational efficiency of an on-going requirement. Examples of the most common shift patterns are provided along with instructions on how to manipulate these to your personal requirements.

Training Seminar CDT02:
How To Manage Your Shift Pattern

Wednesday, 14th October 2009
Location: Holborn, Central London, UK
Cost: ｣500 +vat inc of refreshments & lunch

The seminar covers everything you need to know to manage holidays and absences. The aim of this seminar is to provide you with the tools and techniques to make a shift pattern run smoothly. The main objective of any shift pattern is to ensure you have the right people, with the correct skills, when and where you want them. The main issues, which are going to prevent you from achieving this objective, are staff holidays and absences. It is applicable to anyone who manages shifts and would like to improve their methods for dealing with the day-to-day problems associated with managing shifts.

Training Seminar: CDT03
How To Implement
Your New Shift Pattern

Thursday, 15th October 2009
Location: Holborn, Central London, UK
Cost: ｣500 +vat inc of refreshments & lunch

This is a comprehensive seminar covering how to implement a new shift pattern. It includes negotiations with staff, reward structures, costings, migration planning and task lists. The purpose of this seminar is to provide you with the correct approach to introducing your new shift pattern. Since shift pattern design is not included in this seminar it is advisable that all attendees have either some working knowledge of shift patterns or have attended our other seminars in the past. Once you have attended all of our seminars you should be able to assess your companies workload and create and implement a shift pattern to match it.

Prices

One Seminar ｣500 +vat
Two Seminars ｣900 +vat
Three Seminars ｣1000 +vat
Group discounts for 2 or more delegates 10% applicable to those attending up to 2 Seminars
All seminars include workbook with copies of the presentations. All attendees of CDT02 will receive a free copy of our book
"How to Manage your Shift Pattern".
Please contact us for details if you are based outside Europe.

Call (+44) 01636 816466 to discuss the seminars.

More information about Shift Working

Health & Shiftwork	Daily task scheduling	Training in Staff Rostering	specialist advice
user guides,help & video	records	holiday entitlements	pay rates
creating new schedules	shift pattern generator	changing to VR	hotel staffing
staffing costs	EC Worktime Directive	FAQ	Statistics & decisions
Managing Change.	annual hours	Whatif analysis?	staff & quality
short staffed	Downsizing	email alec@visualrota.co.uk	Theory
Consultancy	Large organizations	Total capacity flexibility	Examples
Business plans	Saving Money	Mergers/Acquisitions	More: info1, info2
3 Case Studies ->	New venture NMEC	Acquisition/expansion	Expanding services

* * *

Tel: +44 01 636 816466 Fax: +44 01 636 816882
email alec@visualrota.co.uk
Contact: Alec Jezewski CDT (C-Desk Technology) http://www.visualrota.co.uk

The Old Vicarage, Station Road, Rolleston, Nottinghamshire, Great Britian, NG23 5SE

C-Desk Technology

Specialists in Shift Patterns

Changing Shift Patterns Annual Hours Computer Modelling of Shift Patterns Solutions to Staff Absence & Holiday Problems

CDT01- How To Create: The Perfect Shift Pattern

Introduction to Shift Pattern Design Workload Analysis Converting Workload into a Shift Pattern Basic Shift Patterns Design Checklist

Learning Objectives:

Detailed Seminar Outline:

CDT02- How To Manage Your Shift Pattern

Introduction to Running a Shift Pattern Holiday Management Absence Management Bank (Reserved) Hours Management Fatigue and Shift Working How to Include Training Terms and Conditions of Employment

Learning Objectives:

ｷ Learn holiday management tactics ｷ Be able to implement coping strategies for absences ｷ Be able to identify the most common problems and formulate coping policies ｷ Know how to tackle fatigue on shift work

Detailed Seminar Outline:

CDT03- How To Implement Your New Shift Pattern

Negotiations with Staff Timetables Reward Structure Migration Planning Task List

Learning Objectives:

ｷ Know how to approach negotiations with your staff ｷ Have complete answers to your staff's questions ｷ Be able to calculate the cost of a shift pattern ｷ Learn how to migrate your staff from one shift pattern to another without reneging on previously agreed arrangements

Detailed Seminar Outline:

The three training seminars outlined below are essential for all managers connected with operating a shift pattern. They are independent of each other, but for a complete comprehensive understanding of shift patterns from design through to implementation all are recommended.

Training Seminar: CDT01 How To Create: The Perfect Shift Pattern

Training Seminar CDT02: How To Manage Your Shift Pattern

Training Seminar: CDT03 How To Implement Your New Shift Pattern

Prices

More information about Shift Working

* * * Tel: +44 01 636 816466 Fax: +44 01 636 816882 email alec@visualrota.co.uk Contact: Alec Jezewski CDT (C-Desk Technology) http://www.visualrota.co.uk The Old Vicarage, Station Road, Rolleston, Nottinghamshire, Great Britian, NG23 5SE

Contact: Alec Jezewski CDT (C-Desk Technology) http://www.visualrota.co.uk

The Old Vicarage, Station Road, Rolleston, Nottinghamshire, Great Britian, NG23 5SE

Changing Shift Patterns
Annual Hours
Computer Modelling of Shift Patterns
Solutions to Staff Absence & Holiday Problems

Introduction to Shift Pattern Design
Workload Analysis
Converting Workload into a Shift Pattern
Basic Shift Patterns
Design Checklist

Introduction to Running a Shift Pattern
Holiday Management
Absence Management
Bank (Reserved) Hours Management
Fatigue and Shift Working
How to Include Training
Terms and Conditions of Employment

ｷ Learn holiday management tactics
ｷ Be able to implement coping strategies for absences
ｷ Be able to identify the most common problems and formulate coping policies
ｷ Know how to tackle fatigue on shift work

Negotiations with Staff
Timetables
Reward Structure
Migration Planning
Task List

ｷ Know how to approach negotiations with your staff
ｷ Have complete answers to your staff's questions
ｷ Be able to calculate the cost of a shift pattern
ｷ Learn how to migrate your staff from one shift pattern to another without reneging on previously agreed arrangements

Training Seminar: CDT01
How To Create:
The Perfect Shift Pattern

Training Seminar CDT02:
How To Manage Your Shift Pattern

Training Seminar: CDT03
How To Implement
Your New Shift Pattern

* * *

Tel: +44 01 636 816466 Fax: +44 01 636 816882
email alec@visualrota.co.uk
Contact: Alec Jezewski CDT (C-Desk Technology) http://www.visualrota.co.uk

The Old Vicarage, Station Road, Rolleston, Nottinghamshire, Great Britian, NG23 5SE